Support Worker, Complex Needs

Ameya Care Support Services; Atherton; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible casual hours

Ongoing training

Supportive management

Job summary

Ameya Care Support Services in Atherton, QLD is seeking an experienced Support Worker, Complex Needs, for a casual position. You will provide compassionate care, assist with daily living activities, and implement personalised care plans.

Join a supportive team delivering person-centred care to clients with complex needs, dementia or mental health conditions. Flexible casual hours and ongoing training are available.

Qualifications

• Minimum 2 years' experience helping individuals with complex needs (disabilities, mental health, dementia).
• Compassionate, patient approach with a genuine desire to help clients.
• Strong communication and interpersonal skills; build trusting relationships with clients and families; documentation.

Responsibilities

• Assist clients with daily living activities including personal care, meals and household tasks.
• Provide individualized support and implement care plans.
• Engage clients in activities and outings to promote wellbeing and independence.
• Monitor progress and report changes to the care team.
• Maintain accurate client records and documentation.
• Collaborate with the care team to ensure a person-centred approach.

Skills

Compassionate care

Communication skills

Interpersonal skills

Report writing

Crisis de-escalation

Education

Certificate III in Individual Support

Job description

Ameya Care Support Services – Atherton QLD

Ameya Care Support Services' is seeking an experienced Support Worker to join our team in Atherton, QLD. As a Support Worker, Complex Needs, you will play a vital role in providing compassionate and high-quality care to our clients with complex needs. This is a casual position, offering flexibility to suit your lifestyle.

What you'll be doing

• Assisting clients with their daily living activities, including personal care, meal preparation, and household tasks
• Providing individualised support and implementing care plans to meet the unique needs of each client
• Engaging clients in meaningful activities and outings to promote their well-being and independence
• Monitoring clients' progress and reporting any changes or concerns to the care team
• Maintaining accurate client records and documentation
• Collaborating with the broader care team to ensure a cohesive, person-centred approach

What we're looking for

• A minimum of 2 years relevant experience in providing support and care to individuals with complex needs, such as physical or intellectual disabilities, mental health conditions, or dementia
• A compassionate and patient approach, with a genuine desire to make a positive difference in the lives of our clients
• Strong communication and interpersonal skills, enabling you to build trusting relationships with clients and their families which are cemented with unsurpassed report-writing and documentation
• Excellent problem-solving and critical thinking abilities to adapt to the unique needs of each client with the confidence in using crisis communication and de-escalation strategies
• A Certificate III in Individual Support or equivalent qualification
• A willingness to accept guidance, mentoring, and feedback to ensure safety and best practice in the workplace

What we offer

• Competitive hourly rates and the opportunity to work flexible, casual hours
• Ongoing training and development opportunities to enhance your skills
• A supportive and collaborative work environment where your contributions are valued
• Active support from our Management Team

About us

Ameya Care Support Services' is a leading provider of disability and aged care services in the Cairns and the surrounding areas. Our mission is to empower individuals with complex needs to live with dignity, independence and fulfilment. With a strong focus on person-centred care, we strive to create a positive and inclusive environment for our clients and employees.

If you're passionate about making a difference in the lives of others, we'd love to hear from you.