Support Worker

Best Life Care Services; Hervey Bay; On-site; AUD 34,000 - 44,000; Part time

Job summary

Best Life Care Services in Hervey Bay, Queensland, is seeking a compassionate Support Worker to provide person-centred care for aged and disability support needs. This casual role offers flexibility to fit your lifestyle while making a meaningful difference in clients' independence and dignity.

You will assist with daily living activities, mobility, documentation, and coordinating with the care team, in a supportive, values-driven environment focused on compassionate care.

Qualifications

• Passion for supporting vulnerable people and delivering compassionate care.
• Current First Aid and CPR certification or willingness to obtain it.
• Working with Children Check and willingness to obtain disability worker clearance and police check.

Responsibilities

• Provide personalised support with daily living activities (hygiene, grooming, dressing, meals).
• Assist with mobility and safe handling per protocols.
• Support social participation and community engagement.
• Maintain clear documentation of care and client wellbeing observations.
• Communicate with clients, families, colleagues and management about needs and progress.
• Respect client preferences, culture, and communication styles.

Skills

Compassionate care

Excellent communication

Reliability

Team player

Independent worker

Patience

Education

Certificate III or IV in Aged Care

Disability/Community Services background

Job description

Best Life Care Services is seeking a compassionate and dedicated Support Worker to join our team in Hervey Bay, Queensland. This is a casual position offering flexibility whilst making a meaningful difference in the lives of people we support. As a Support Worker, you will play a vital role in delivering person-centred care and assistance to individuals with aged and disability support needs, helping them maintain their independence, dignity and quality of life.

What you'll be doing

• Providing personalised support and assistance with daily living activities including personal hygiene, grooming, dressing and meal preparation
• Assisting clients with mobility and safe handling practices in accordance with established protocols
• Supporting clients' social participation, community engagement and recreational activities
• Maintaining clear and accurate documentation of support provided and client wellbeing observations
• Communicating effectively with clients, families, colleagues and management regarding support needs and progress
• Responding with sensitivity and professionalism to clients' individual preferences, cultural needs and communication styles
• Assisting with light household tasks and maintaining a safe, clean living environment
• Supporting clients to maintain their medication routines and appointments as directed
• Reporting any concerns or changes in client health, behaviour or wellbeing to management promptly
• Adhering to all health and safety policies, procedures and legislative requirements

What we're looking for

• A genuine passion for supporting vulnerable people and delivering compassionate care
• Excellent communication skills and the ability to build positive relationships with clients, families and team members
• Physical capability to assist with personal care and mobility support safely
• Reliability, punctuality and professional conduct at all times
• The ability to work independently whilst also being a collaborative team member
• Patience, empathy and a non-judgmental approach to diverse client needs
• Strong organisational skills and the ability to manage multiple tasks effectively
• Current First Aid and CPR certification or willingness to obtain it
• A current Working with Children Check and willingness to obtain other required clearances (disability worker clearance, police check)
• Relevant qualifications such as a Certificate III or IV in Aged Care, Disability Support or Community Services are highly valued
• Experience in aged care, disability support, or similar service delivery environments is preferred

What we offer

• Flexible casual work arrangements suited to your lifestyle and availability
• Ongoing training and professional development opportunities to enhance your skills
• A supportive team environment with access to experienced mentors and supervisors
• Competitive remuneration rates for casual positions
• Workplace policies that prioritise health, safety and worker wellbeing
• The opportunity to make a genuine, positive impact on vulnerable people's lives
• A values-driven organisational culture focused on person-centred care and dignity

About us

Best Life Care Services is a dedicated community services organisation committed to providing high-quality disability support across Queensland. We believe that every individual deserves to live with dignity, independence and choice. Our mission is to empower vulnerable people through person-centered support that respects their rights, values and aspirations. We foster a workplace culture built on compassion, integrity and excellence, where our team members are valued and supported. With a reputation for delivering excellent care outcomes, we are proud to make a real difference in our local communities.