Support Worker

Women's Community Shelters; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging benefits

Wellbeing leave

Job summary

Women's Community Shelters is hiring a Support Worker to welcome clients with respect and care, providing accommodation support for women in Temporary, Crisis and other accommodation settings. The role operates within a trauma-informed, person-centered framework to deliver best-practice responses to gendered violence.

The successful candidate will join a multidisciplinary team, help ensure safety and cleanliness at Ashfield, support residents with immediate needs, and work with the case

Qualifications

• Demonstrated competence in clear written and verbal communication.
• Experience applying trauma-informed, person-centered approaches.
• Ability to maintain professional boundaries in a supportive role.
• Proficiency with Microsoft Office and basic IT systems.

Responsibilities

• Ensure safety and cleanliness of the site.
• Support residents with immediate needs and daily living tasks.
• Collaborate with case management to identify, action and respond to clients.

Skills

Communication skills

Trauma-informed practice

Professional boundaries

Microsoft Office

Education

Certificate IV in Community Services

Tools

NSW Driver's licence

Compliance checks (WWCC & National Police Check)

Job description

As part of a multi-disciplinary team, the Support Worker will welcome clients with genuine respect, compassion and care, providing accommodation support for women staying in our properties, including Temporary, Crisis and/or temporary accommodation. Working within a trauma informed, person centered framework, the role supports a best practice service delivery response to gendered violence.

Key responsibilities

• Ensure the safety and cleanliness of the Ashfield site
• Support residents with immediate needs
• Work alongside the case management team to identify, action and respond to clients

About you

• Minimum Certificate IV in Community Services
• Understanding of Community Services
• Experience working according to the principals of person centered, trauma informed practice
• Proven capacity to manage professional boundaries
• Excellent written and verbal communication skillsSound knowledge of Microsoft Office programs and software operating systems
• Hold a current unrestricted NSW Drivers licence
• Mandatory Compliance Checks including Working With Children's Check and National Police Check
• Desirable: Recognised first aid qualification (such as certificate from the St John Ambulance or similar body) or capacity to acquire one prior to appointment to the role
• Desirable: Experience working with victim-survivors of domestic and family violence

About us

Women's Community Shelters (WCS) was established in 2013 to build community capacity and response to women's homelessness, including domestic and family violence. WCS works with communities to establish new shelters which provide short term emergency accommodation and support in a safe environment. Under a tripartite model, WCS brings together government, community and philanthropy to fund the establishment and ongoing operation of shelters and other innovative housing solutions. As a Tier 3 Community Housing provider, WCS relies on traditional and innovative housing solutions to achieve positive individual outcomes for women with and without children.

Access to salary packaging benefits and additional wellbeing leave

WCS’ services are provided only to women and their children. WCS considers being a woman is a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW) and section 30 of the Sex Discrimination Act 1984 (Cth).

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