Support Worker

Northcott; Kembla Grange; On-site; AUD 40,116,000 - 57,308,000; Part time

Benefits offered by this job

Discounts & benefits

Salary packaging

Perkbox

Leave entitlements (PPT)

Accessibility & wellbeing

Learning & career growth

Job summary

Northcott is hiring multiple Support Workers for permanent part-time roles in Kembla Grange. You will help customers with daily tasks, personal care and community access, delivering compassionate, person-centred support.

We welcome diverse backgrounds and offer extensive benefits, learning and growth opportunities, plus flexible work options. Shift coverage includes mornings, afternoons, evenings, nights and weekends.

Qualifications

• Minimum 12 months disability sector experience.
• Experience supporting participants with complex care needs (catheter care, bowel care, diabetes, ABI).
• Experience in Supported Independent Living and personal care including meal time management.

Responsibilities

• Provide person-centred support across supported accommodation services.
• Assist with daily tasks and community access.
• Support customers to build skills and independence.
• Maintain safety and provide respectful care.
• Work across shifts including mornings, afternoons, evenings, nights and weekends.

Skills

Disability sector experience

Patient care

Empathy

Teamwork

Job description

Build your career with an organisation that truly supports its people while making a meaningful difference for customers - make an impact with Northcott.

About The Role:

We are currently seeking multiple Support Workers to join our dedicated team on a permanent part time basis in Kembla Grange. These roles involve working across our supported accommodation services providing high‑quality, person‑centred support to our customers.

You will support customers to build skills and maintain independence by providing respectful, person-centred care, using safe manual handling techniques, assisting with daily tasks and community access, and fostering positive relationships that help them achieve their goals.

We welcome people from all backgrounds because we know that diverse experiences, abilities, languages, and cultures strengthen our team, enhance the support we provide to our customers, and make Northcott stronger.

Benefits, Perks & Wellbeing:

• Exclusive Discounts & Benefits – Enjoy discounted health insurance, gym memberships, motor services and more.
• Salary Packaging – Boost your take-home pay and save on tax with up to $15,900 annually. Enjoy the benefits of salary packaging—no matter where else you work.
• Perkbox – Access everyday savings, discounts, and wellbeing resources — our way of supporting you beyond the pay packet.
• Excellent Leave Entitlements for PPT roles – Enjoy generous annual leave, paid personal leave, and paid parental leave, supporting your wellbeing, work-life balance, and family commitments.
• Accessibility & Wellbeing – Inclusive workplace with support for employees with disability, including tailored adjustments, flexible work options and a Psychologically safe environment and various staff networks.
• Learning & Career Growth – Ongoing training, development, and opportunities to advance your career, with your contributions always valued.

About You:

We are looking for someone who’s caring, adaptable, and ready to make a real difference every day. You don’t just see tasks — you see people, and you meet them where they are with empathy and respect.

Here’s what will help you shine in this role:

• A flexible approach to work — you are happy to work across various shifts, including mornings, afternoons, evenings, active nights and weekends.
• Minimum of 12 months’ disability sector experience. Applicants with lived experience of disability are strongly encouraged to apply and will be highly regarded.
• Experience supporting participants with complex care needs, including catheter care, bowel care, diabetes management, and acquired brain injury (ABI).
• Experience working in Supported Independent Living and providing personal care, including meal time management plans.
• Demonstrated experience in managing behaviours of concern, administering medication, and following medication management protocols.
• Sound knowledge and practical experience in manual handling, use of wheelchairs, and ensuring safe transport practices, including van safety.
• The ability to stay calm, think quickly, and provide steady, confident support — even when things get challenging.
• A positive attitude, strong team spirit, and a genuine passion for helping others achieve their goals.

At Northcott, we believe everyone deserves the chance to live life their way. As a not-for-profit disability service provider, we support people with disability to explore new possibilities, reach their goals, and shape their own futures. Joining Northcott means becoming part of a passionate, purpose-driven team that grows together and celebrates every success — big or small.

Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email ***********@northcott.com.au.

Diversity and Inclusion Statement

Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTQIA+ identity, neurodivergence, disability, gender, age, religion or caring responsibilities. We welcome bilingual and multilingual applicants, recognising the important role language and cultural understanding play in connecting with and supporting our diverse communities. If you require any adjustments to participate in the recruitment process, have a preferred contact method, or need information provided in an alternative format, please contact recruitment at ***********@northcott.com.au We are here to support you — reasonable adjustments are available throughout the application process and are also available to employees in their roles beyond recruitment.