Support Services Worker - Kitchen Hand

Apollo Care; Maryborough; On-site; AUD 38,000 - 41,000; Full time

Benefits offered by this job

Base rate with superannuation

Salary packaging options

Employee support program

Career development

Job summary

PresCare in Maryborough, Queensland seeks a dedicated Support Service Worker to provide kitchen, cleaning, and laundry support in our aged care home. You will engage with residents, families and staff to uphold quality of life and create a welcoming home environment.

NDIS clearance and Australian working rights are mandatory; hospitality experience and strong communication are essential for success in this fast-paced setting.

Qualifications

• NDIS clearance mandatory.
• + Australian working rights mandatory.
• Hospitality or customer service in a fast-paced environment.
• Excellent verbal and written communication and interpersonal skills.
• Compassion and empathy.
• Understanding of resident rights and aged care standards (desirable).

Responsibilities

• Prepare and present dietary services, including meals and drinks.
• Assist the chef with meal preparation, cleaning and kitchen duties.
• Distribute meals to residents and support dining room service.
• Clean resident rooms and the facility.
• Complete required documentation and reporting.
• Ensure handwashing supplies are available and replenished.
• Contribute to laundry services including item checking and labelling.

Skills

Hospitality experience

Customer service

Communication skills

Empathy

Job description

Join our friendly team delivering essential kitchen, cleaning and laundry services that make a real difference every day.

27th August, 2026

Yaralla Place: Our Yaralla Place community is set in the heart of our well preserved colonial architectural town of Maryborough, just a short stepping stone from QLD's pristine beaches and beautiful Hervey Bay. Our 96 bed home is divided into smaller households that mirror the look and rhythm of home with vast communal areas where our residents can enjoy their own homestyle lounge, dining and kitchen areas with a private backyard for their established gardens and veggie patches.

Yaralla Place: Our Yaralla Place community is set in the heart of our well preserved colonial architectural town of Maryborough, just a short stepping stone from QLD's pristine beaches and beautiful Hervey Bay. Our 96 bed home is divided into smaller households that mirror the look and rhythm of home with vast communal areas where our residents can enjoy their own homestyle lounge, dining and kitchen areas with a private backyard for their established gardens and veggie patches.

Our Support Service Workers provide all hospitality aspects of our Aged Care home such as catering, cleaning and laundry services. You will build strong relationships with our residents, families and Care Staff contributing the optimisation of resident choice and essentially creating a strong sense of home in accordance with our values supporting our residents quality of life.

The Role

What you will do:

• Preparation and presentation of dietary services, including meals and drinks
• Assisting the chef with meal preparation, cleaning and general kitchen duties
• Distribution of meals to residents & dining room services
• All aspects of cleaning throughout the resident rooms and facility
• Completing required documentation and reporting
• Ensure handwashing supplies are available and replenished
• Contribute to an effective laundry service including item checking & labelling

What you will bring:

• Currently hold an NDIS Worker Clearance (or willing to obtain) -MANDATORY https://www.workerscreening.qld.gov.au/
• Valid Working Rights in Australia -MANDATORY
• Hospitality or Customer Service experience in a fast-paced environment
• Excellent verbal and written communication and interpersonal skills
• Compassion and Empathy
• An understanding of resident rights, Aged Care Accreditation Standards and Outcomes (highly regarded but not essential)

What's in it for you?

• Competitive Compensation: Enjoy a base rate of $27.77 - $29.98 per hour + 12% Superand Leave Loading
• Not for Profit Salary Packaging: Options of up to $15,900 Tax-Free + Meals & Entertainment https://nationalsalarypackaging.com.au/
• Care Friends: Refer friends, earn points, and turn them into cash. It's our way of saying thank you for bringing great people on board!
• Employee Support: An Employee Assistance Program(EAP)for you and your immediate family. With 24/7 access to a range of benefits - https://www.benestar.com/
• Career Development: Nurture your professional growth through Onsite & Online professional development programs, providing pathways for advancement within our organisation

PresCare:

At PresCare, our mission is to provide the highest quality residential aged care in environments that embody the essence of home. You will experience charm, history, and the warmth of Maryborough - it's more than a place; it's an invitation to create your own remarkable story!

Please note that only shortlisted applicants will be contacted and we reserve the right to close this advert once a suitable applicant has accepted a letter of offer.