Support Officer PSU

Queensland Government; Brisbane; On-site; AUD 65,000 - 82,000; Full time

Job summary

Queensland Government Brisbane is seeking a proactive Support Officer to join the Psychological Services Unit. You will provide essential administrative and project support to the Manager of Disability Services and enable smooth operation across the State-wide Disability Services Team.

The role covers correspondence management, HR documentation, procurement, IT assistance, meeting coordination, travel arrangements and liaison with internal and external stakeholders.

Responsibilities

• Register incoming and outgoing correspondence and undertake quality control on outgoing correspondence in accordance with department style guidelines, ensuring confidentiality at all times
• Monitor email inboxes and triage queries and requests
• Ensure the security of files and appropriate access to the files by relevant staff and approved external agencies and undertake archiving action as required
• Manage the completion and submission of human resource documentation including staff appointment, staff movements and leave forms for the unit
• Undertake procurement and financial processing duties requiring financial reporting, purchase orders, corporate card reconciliation and monitoring of transactions
• Maintain facilities and equipment, including performing stock-takes and maintenance of asset register
• Provide Information technology support to staff of the Disability Services Team
• Provide data input support for staff as required
• Provide meeting support including scheduling, booking conference rooms and IT resources and organise teleconferencing
• Book travel including accommodation, car hire and flights
• Provide administration support to the Director and staff of the Psychological Services UnitPrepare agendas, take notes and minutes for meetings
• Liaise with officers at all levels within both public and private sectors in relation to the unit's activities
• Manage own workflow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers

Job description

QCS provides safe, modern, and responsive correctional services which rehabilitate prisoners and offenders and prevent crime making Queensland safer. QCS staff come from all walks of life and are united by the rewarding, exciting and dynamic lifestyle of working in corrective services.In this role you will contribute to the effective operation of the Psychological Services Unit by providing administration and project support to the Manager Disability Services and deliver administrative support for the State-wide Disability Services Team.The primary accountabilities of the Support Officer include:Register incoming and outgoing correspondence and undertake quality control on outgoing correspondence in accordance with department style guidelines, ensuring confidentiality at all timesMonitor email inboxes and triage queries and requestsEnsure the security of files and appropriate access to the files by relevant staff and approved external agencies and undertake archiving action as requiredManage the completion and submission of human resource documentation including staff appointment, staff movements and leave forms for the unitUndertake procurement and financial processing duties requiring financial reporting, purchase orders, corporate card reconciliation and monitoring of transactionsMaintain facilities and equipment, including performing stock-takes and maintenance of asset registerProvide Information technology support to staff of the Disability Services TeamProvide data input support for staff as requiredProvide meeting support including scheduling, booking conference rooms and IT resources and organise teleconferencingBook travel including accommodation, car hire and flightsProvide administration support to the Director and staff of the Psychological Services UnitPrepare agendas, take notes and minutes for meetingsLiaise with officers at all levels within both public and private sectors in relation to the unit's activities.Manage own workflow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers.The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.Applications to remain current for 12 months. Suitable applicants from this process may also be considered for a suitability pool for subsequent identical or similar vacancies that occur within 12 months of the closing date of this advertisement which may include vacancies within other centres.We are committed to equity, diversity, and inclusion. If you have a health condition, disability, or cultural or linguistic background that requires adjustments, please let our Talent Acquisition team know. We will support you to participate equitably throughout the recruitment process.Job Ad Reference: QLD/703819/26Closing Date: Monday, 26th October 2026This work is licensed under a Creative Commons Attribution 3.0 Australia License.