Support Officer PSU

Queensland Corrective Services; City of Brisbane; Presencial; AUD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Queensland Corrective Services in Brisbane is seeking a Support Officer to provide administration and project support to the Disability Services Team within the Psychological Services Unit.

You will register and triage correspondence, manage files and HR documentation, coordinate meetings and travel, and provide IT and data input support to staff while ensuring confidentiality and compliance with guidelines.

Formación

• Experience providing administration support in a professional environment.
• Ability to assist with procurement and financial processing tasks.
• Familiarity with IT support and staff troubleshooting basics.
• Strong organisational skills for meeting scheduling and records.

Responsabilidades

• Register, triage and process correspondence and maintain confidentiality.
• Monitor email inboxes and triage queries and requests.
• Secure, archive and manage access to files for staff and approved agencies.
• Process staff appointments, movements and leave forms for the unit.
• Handle procurement and financial processing, including purchase orders.
• Maintain facilities and asset registers, stock-takes and maintenance.
• Provide IT support to Disability Services Team staff.
• Input data and support meetings with scheduling and IT resources.
• Book travel arrangements including accommodation, car hire and flights.
• Support the Director and staff with administration and minutes.
• Liaise with officers across public and private sectors on unit activities.

Conocimientos

Administration

Project support

Procurement

IT support

Data entry

Meeting support

Descripción del empleo

QCS provides safe, modern, and responsive correctional services which rehabilitate prisoners and offenders and prevent crime making Queensland safer. QCS staff come from all walks of life and are united by the rewarding, exciting and dynamic lifestyle of working in corrective services.

In this role you will contribute to the effective operation of the Psychological Services Unit by providing administration and project support to the Manager Disability Services and deliver administrative support for the State-wide Disability Services Team.

The primary accountabilities of the Support Officer include:

• Register incoming and outgoing correspondence and undertake quality control on outgoing correspondence in accordance with department style guidelines, ensuring confidentiality at all times
• Monitor email inboxes and triage queries and requests
• Ensure the security of files and appropriate access to the files by relevant staff and approved external agencies and undertake archiving action as required
• Manage the completion and submission of human resource documentation including staff appointment, staff movements and leave forms for the unit
• Undertake procurement and financial processing duties requiring financial reporting, purchase orders, corporate card reconciliation and monitoring of transactions
• Maintain facilities and equipment, including performing stock-takes and maintenance of asset register
• Provide Information technology support to staff of the Disability Services Team
• Provide data input support for staff as required
• Provide meeting support including scheduling, booking conference rooms and IT resources and organise teleconferencing
• Book travel including accommodation, car hire and flights
• Provide administration support to the Director and staff of the Psychological Services Unit
• Prepare agendas, take notes and minutes for meetings
• Liaise with officers at all levels within both public and private sectors in relation to the unit's activities.
• Manage own workflow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers.

The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.

We are committed to equity, diversity, and inclusion. If you have a health condition, disability, or cultural or linguistic background that requires adjustments, please let our Talent Acquisition team know. We will support you to participate equitably throughout the recruitment process.

Job Ad Reference: QLD/703819/26

Closing Date: Monday, 26th October 2026