Support Coordinator Mudgee

Housing Plus; Mudgee; On-site; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Salary sacrifice options

Learning and development opportunities

Health and well-being program

Salary packaging

Job summary

Housing Plus is seeking a dedicated Support Coordinator to join the housing team in Mudgee. The role focuses on case management with tenants, developing support plans, coordinating referrals and maintaining records to sustain tenancies.

We require at least 2 years in community services, strong case management knowledge, and the ability to work with vulnerable groups including Aboriginal and Torres Strait Islander communities. A current driver’s license is essential.

Qualifications

• Minimum 2 years’ experience in community services or client support and intervention
• Demonstrable knowledge of case management principles
• Knowledge of the community services sector and available services for clients in the Bathurst area
• Experience working with vulnerable people and Aboriginal and Torres Strait Islander community members
• Ability to develop and maintain productive relationships with key stakeholders including referral partners
• Ability to work effectively as part of a team and contribute to team success
• High degree of initiative and the drive to achieve set KPIs, high levels of productivity, achievement orientation
• Highly process-oriented.

Responsibilities

• Conduct regular assessments and develop tenant support plans
• Make referrals to appropriate support partners
• Build positive collaborative partnerships with relevant community support services
• Attend interagency meetings
• Maintain accurate records and case notes
• Proactively work with the Housing team to identify risks and barriers

Skills

Case management

Relationship building

Teamwork

Initiative

Client support

Job description

Housing Plus is a leading NFP Community Services Provider with a 30 + year history, providing housing, domestic violence, homelessness and other community services in NSW. With offices in Orange, Bathurst, Mudgee, Dubbo and Parkes and services reaching the Central, Western and Hunter regions of NSW, our purpose is to achieve healthy, engaged and vibrant communities in which individuals enjoy opportunities to thrive and build a promising future for their families.

We are looking for a full-time Support Coordinator to join our housing team based in Mudgee.

We are looking for someone with strong case management experience to work closely with our tenants to support them to sustain their tenancies. This is a full-time permanent position working 38 hours per week, Monday to Friday.

The Support Coordinator is classified as a Level 4.1 under the SCHADS Award, which equates to $85,355 gross per annum. This will increase on an annual basis in line with the pay points in the Award. As Housing Plus is a Not-for-Profit organisation, we have access to excellent salary sacrifice options to increase your take home pay!

The Support Coordinator will:

• Conduct regular assessments and develop tenant support plans;
• Make referrals to appropriate support partners;
• Build positive collaborative partnerships with relevant community support services;
• Attend interagency meetings;
• Maintain accurate records and case notes;
• Proactively work with the Housing team to identify risks and barriers.

To be successful, you will require:

Minimum 2 years’ experience in community services or client support and intervention;

Demonstrable knowledge of case management principles;

Knowledge of the community services sector and available services for clients in the Bathurst area;

Experience working with vulnerable people and Aboriginal and Torres Strait Islander community members;

Ability to develop and maintain productive relationships with key stakeholders including referral partners;

Ability to work effectively as part of a team and contribute to team success;

High degree of initiative and the drive to achieve set KPIs, high levels of productivity, achievement orientation;

Highly process-oriented.

You will require a current drivers license, ability to obtain a Police and WWC Check, and intermediate IT skills.

In return, we can offer you the chance to make a significant contribution to our organisation and community by driving this new innovative program, and the opportunity to be part of a dedicated team who are passionate about what they do. Other benefits include learning and development opportunities, health and well-being program, reward and recognition and salary packaging.