Supply Chain Optimisation Manager

Who in the Zoo Recruitment; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Who in the Zoo Recruitment is seeking an S&OP & Supply Chain Optimisation Manager in Australia. The role leads the end-to-end supply chain improvement roadmap, spanning freight, fulfilment, inventory deployment and 3PL performance, with direct reporting to the Chief Merchandise and Strategy Officer.

You will drive commercial, data-driven recommendations, set up EU 3PL capabilities for B2B, and oversee the S&OP process end-to-end, partnering with cross-functional teams to scale the business

Qualifications

• Proven experience improving or transforming supply chains
• Strong commercial and analytical chops
• 3PL/logistics partner management and negotiation experience
• S&OP or business planning exposure
• Bias for getting into the detail and challenging the status quo
• Multi-channel/retail experience and international logistics exposure (US) highly regarded

Responsibilities

• Lead end-to-end S&OP and supply chain improvement roadmap
• Oversee freight, fulfilment, inventory deployment, and 3PL performance
• Set up EU 3PL capability for B2B for the first time
• Renegotiate 3PL/logistics partnerships, starting with the US network
• Chair the monthly cross-functional S&OP forum
• Apply AI and advanced analytics to forecasting and network optimisation

Job description

S&OP & Supply Chain Optimisation Manager

Iconic Australian brand | High-growth, multi-channel retail | Newly created leadership role

Our client is a fast-growing, multi-channel business — wholesale, retail and e-commerce — with a genuinely loved product and an ambitious international growth trajectory, including active expansion into Europe and the US. They're investing in their supply chain function to match that growth, and this newly created role sits at the centre of it.

This is a hands-on, high-impact position reporting directly to the Chief Merchandise and Strategy Officer. You'll own the end-to-end Supply Chain Improvement Roadmap — freight, fulfilment, inventory deployment, 3PL performance, systems and S&OP — and be the one translating complex analysis into commercial recommendations the Executive Team actually acts on.

What you'll get stuck into:

• Lead the market transition from distributor to agent model, standing up EU 3PL capability for B2B for the first time
• Overhaul freight tiers, shipping thresholds and free-freight structures across wholesale and e-commerce
• Rethink inventory positioning — local vs offshore — to unlock productivity and service gains
• Review and renegotiate 3PL/logistics partnerships, starting with the US network
• Own the monthly S&OP process end-to-end, chairing the cross-functional forum
• Bring AI and advanced analytics into forecasting, scenario modelling and network optimisation

You’ll bring:

• Proven experience improving or transforming supply chains, not just running them
• Strong commercial and analytical chops — you're as comfortable in the data as you are in the boardroom
• 3PL/logistics partner management and negotiation experience
• S&OP or business planning exposure
• A bias for getting into the detail and challenging the status quo
• Multi-channel/wholesale/retail experience and international (especially US) logistics exposure highly regarded

This is a rare chance to build a supply chain function from a position of real influence — shaping the model as the business scales, not just maintaining what's already there.