Supervisor - Functions

Geelong Careers; Geelong; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Salary packaging options

Retail discounts

Training & development

Clear career paths

Job summary

Geelong Careers seeks an experienced Front of House Coordinator in Geelong to manage events and functions, coordinating dining operations and client liaison with internal teams.

You will lead, train and mentor the front of house team, oversee rosters based on events, and support site management while upholding safety standards and delivering warm, professional service.

Qualifications

• Experience coordinating large events at a function venue.
• Proven ability to lead a team as second-in-command and train staff.
• Strong knowledge of Melbourne/F&B scene and service standards.

Responsibilities

• Coordinate front of house daily operations and function operations.
• Manage rosters based on events and ensure smooth dining service.
• Provide administration support to management and liaise with kitchen/service teams.

Skills

Event coordination

Team leadership

Communication

Food & beverage knowledge

Booking system

Tools

Online booking system

Job description

• This role is responsible for the successful coordination, events and functions, including client (internal and external) liaison and dining operations.
• Assist in coordinating the front of house team's daily operations and function operations.
• Varied roster based on events
• Lead from the front, mentor and train the team, ensuring a fun and energetic working environment
• Provide administration support to the site's management team
• Adherence to Our Safety Culture framework is expected
• Conduct follow-up correspondence with clients and respond to feedback
• Liaise with kitchen and service teams regarding room set up and menu requirements during weekly run sheet meetings
• Provide a warm, friendly and welcoming service to customers and clients

Job Description

• This role is responsible for the successful coordination, events and functions, including client (internal and external) liaison and dining operations.
• Assist in coordinating the front of house team's daily operations and function operations.
• Varied roster based on events
• Lead from the front, mentor and train the team, ensuring a fun and energetic working environment
• Provide administration support to the site's management team
• Adherence to Our Safety Culture framework is expected
• Conduct follow-up correspondence with clients and respond to feedback
• Liaise with kitchen and service teams regarding room set up and menu requirements during weekly run sheet meetings
• Provide a warm, friendly and welcoming service to customers and clients

About The Candidate

• Proven experience in a function venue for large events such as sit down /cocktail parties / buffet or conference experience
• Demonstrated previous experience in leading a team as a 2IC, identifying opportunities for improvement, training and developing staff
• Good knowledge of Melbourne food and beverage scene
• Excellent communication skills, ability to confidently lead team briefing sessions
• Experience with an online booking system, ensuring table and coordinating guests
• Well-groomed and professional in appearance with attention to detail
• Strong work ethic and "can do" attitude
• A current Working With Children Check or ability to obtain is a requirement of this role

Work Environment

• Multiple salary packaging options to make your dollar go further
• Immediate access to 100+ retail discounts accessible from your mobile.
• Access to a wide variety of training & development.
• Clear career paths and support to achieve your goals.