Superstar Mental Health Support Workers - Bathurst

Allara Support Services; Bathurst; On-site; AUD 60,000 - 75,000; Full time

Job summary

Allara Support Services in Bathurst seeks compassionate Support Workers to assist participants with complex needs across housing sites. You’ll provide high-intensity support, personal care, daily living activities, and community engagement, following care plans and safety protocols.

A Cert III in Disability or Community Services and WWCC/NDIS checks are preferred. Flexible rosters, including overnights, weekends and holidays, are required.

Qualifications

• Experience with supporting individuals with Complex Needs.
• Experience with Behaviour Support Plans.
• Experience with Mealtime Management.
• Experience with Mental Health Illnesses.
• Experience with Hygiene/Infection control.

Responsibilities

• Provide high intensity support tailored to participants’ needs.
• Assist with personal care tasks such as bathing, grooming, and toileting.
• Facilitate daily living activities and capacity-building exercises.
• Manage household duties including cleaning, laundry and meal preparation.
• Administer medications accurately and adhere to prescribed protocols.
• Accompany participants to medical appointments and liaise with healthcare teams.
• Enable community participation by arranging transport and supporting activities access.
• Foster social engagement through companionship and interaction.

Skills

Complex needs support

Behaviour support

Mealtime management

Mental health

Infection control

English communication

Documentation

Flexible roster

Education

Cert III in Disability or Community Services

Job description

Be bold. Be innovative. Make a real impact.

At Allara Support Services, we’re not just another provider — we’re redefining what exceptional disability support looks like. Founded with a passion to challenge the status quo, we’re on a mission to deliver the highest quality Supported Independent Living (SIL) services across Australia.

We believe in a world where everyone can live their dreams and be true to themselves — no matter the challenges. And that starts with people like you.

About the Role

We’re looking for compassionate, proactive Support Workers to join our team at our Bathurst disability accommodation sites. We work with participants with varying needs from physical support, intellectual support, social support, mental health and challenging behaviours. Located in the vibrant heart of Bathurst, these newly constructed villas set a new standard for exceptional living for NDIS participants seeking high physical support (HPS) or robust SDA accommodation. Crafted by architects, these villas offer unmatched accessibility, independence, and privacy. This offers a selection of 3 one‑bedroom and 2 two‑bedroom self‑contained villas meticulously designed to meet the stringent design requirements for robust and high physical support under the NDIS. You’ll play a key role in empowering the people we support to be part of the community, live independently, and live their best life.

Multiple vacancies are available.

• Provide high intensity support tailored to each participant’s unique needs
• Assist with personal care tasks such as bathing, grooming, and toileting
• Facilitate daily living activities and implement capacity‑building exercises
• Manage household duties, including cleaning, laundry, and meal preparation
• Administer medications accurately and adhere to prescribed protocols
• Accompany participants to medical appointments and liaise with healthcare teams
• Enable community participation by arranging transport and supporting access to activities
• Foster social engagement through active companionship and meaningful interaction

About You

You’re driven by innovation, passion, and a shared vision for delivering exceptional support. You’re adaptable, a great communicator, and ready to think differently to make a real difference in people’s lives.

• Proven experience with supporting individuals with Complex Needs (Celiac Disease, PANs, etc.)
• Proven experience with Behaviour Support Plans
• Proven experience with Mealtime Management
• Proven experience with Mental Health Illnesses
• Proven experience with Hygiene/Infection control
• Relevant Qualifications (e.g. Cert III in Disability or Community Services)
• Required Checks: NDIS Worker Screening Check, Working with Children Check (WWCC), CPR & First Aid Checks, Police Check
• Driver’s licence, reliable vehicle, and comprehensive insurance
• Excellent English written and verbal communication skills.
• Ability to follow protocol, procedures, documentation, and data collection
• Flexible availability, including mornings, evenings, weekends, and sleepovers (24/7 roster)

Why Join Allara?

• Be part of a bold, innovative organisation making a real difference
• Supportive multidisciplinary team culture
• Competitive salary and conditions
• Opportunities for growth and development in a values‑led environment

If you dare to think differently and are passionate about making a difference to the lives of others— and join our amazing team of Support Workers.

We thank all applicants for their interest. Only shortlisted candidates will be contacted.