Summer Guest Services Host - Reception & Concierge

EVT Group; Thredbo; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Staff discounts

Thredbo staff pass

Food & beverage discounts

Career growth opportunities

Community involvement

EVT network exposure

Job summary

EVT Group in Thredbo Village is seeking a friendly Reception/Porter to welcome guests, check them in, assist with luggage and handle reservations. You will answer enquiries, support the information centre and help guests enjoy their stay in a fast-paced resort environment.

You'll need a valid C class manual driver's license and experience in hotel reservations or customer service. Proficiency with Microsoft Office and strong knowledge of the resort will help you thrive here.

Qualifications

• Hold a current, valid C class Manual driver's licence.
• Experience in hotel reservations or guest service.
• Ability to manage tasks and responsibilities autonomously.
• Proficient with Microsoft Office Suite.

Responsibilities

• Meet and greet guests, check them into the Thredbo Alpine Hotel, take reservations, assist with luggage and answer general resort enquiries.
• Assist in information centre operations and respond to after-hours inquiries as part of Front Office team.

Skills

C class Manual Drivers licence

Hotel reservations experience

Customer service experience

Autonomous task management

Tools

Microsoft Office Suite

Job description

EVT Group in Thredbo Village is seeking a friendly Reception/Porter to welcome guests, check them in, assist with luggage and handle reservations. You will answer enquiries, support the information centre and help guests enjoy their stay in a fast-paced resort environment.

You'll need a valid C class manual driver's license and experience in hotel reservations or customer service. Proficiency with Microsoft Office and strong knowledge of the resort will help you thrive here.