Studio Manager

Joy In Movement; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Unlimited studio classes

Mentorship by industry expert

Job summary

Joy In Movement Seaforth is seeking a proactive Studio Manager to lead day-to-day operations, optimise member experience, and foster a thriving community within our state-of-the-art studio. This role focuses on seamless operations, exceptional service, and strategic growth through events and partnerships.

You will oversee membership management, CRM, marketing execution, and events while maintaining high standards of cleanliness, safety, and regulatory compliance.

Qualifications

• Strong leadership and people management skills.
• Excellent customer service and client experience.
• Proven ability to manage multiple tasks and deadlines.

Responsibilities

• Manage overall studio operations to run smoothly daily.
• Provide exceptional customer service and build a strong community.
• Handle membership management, emails, and CRM tasks.
• Deliver on marketing plans and drive events, activations, and partnerships.
• Maintain high standards of cleanliness, safety, and compliance.
• Contribute strategic insights based on operational expertise.

Skills

Leadership

Customer service

Organizational skills

Multitasking

Self-motivation

Operations management

Tools

CRM software

Email management

Social media platforms

Job description

We are seeking a self motivated Studio Manager to join our team at J.I.M Seaforth.

J.I.M is Australia's First, Fully Automated Group Training Studio - combining the benefit of popular modalities such as pilates, yoga, functional movement & strength with state of the art infrared technology to help our members achieve twice the results, in half the time.

As our Studio Manager, you will be responsible for overseeing the day-to-day operations of our state-of-the-art studio, ensuring a seamless and enjoyable experience for our members, building a strong community and ultimately ensuring the growth & sustainability of our Seaforth studio.

If you're passionate about building a business, building a community, being a part of fast moving wellness brand with the opportunity to grow professionally & financially - this is a very unique opportunity for you!

What You'll be Doing;

Manage the overall operations of the studio to ensure that it runs perfectly on a daily basis.

Provide exceptional customer service and support to our members, with a key focus on building a great culture and strong community.

Administration tasks such as membership management, emails, CRM management.

Deliver on our Marketing plans, with the ultimate plan of converting enquiries into members. Additionally running successful events, brand activations and B2B initiatives.

Ensure the studio maintains high standards of cleanliness, safety, and compliance with all relevant industry regulations.

Contribute to the overall strategic direction of the business, providing valuable insights and recommendations based on your operational expertise

What we’re looking for;

A high energy, outgoing individual! We are lucky to work in the best industry in the world - we want someone who can thrive in this space.

Exceptional customer service skills and a proven track record of delivering a high-quality client experience.

Strong leadership.

Excellent organisational and multitasking skills, with the ability to juggle multiple priorities and deadlines simultaneously

Proficient in the use of relevant software and technology to support studio operations - this would include social media.

Passion for health, wellness, and the wellbeing of our clients

Ability to work alone and be self motivated

What we offer

We will offer a base salary, relevant to the experience of the candidate - with very attractive incentives on top.

You will be personally mentored by an industry expert with close to 20 years of experience, and a proven track record of owning, growing & sustaining high performing studios.

We would like our Studio Manager to grow with us, and based on performance, will be offered future opportunities within our business.

Ability to be self motivated, and have self accountability is critical to your success in this role.

Additionally, you’ll of course have unlimited access to studio classes.

We want to hire the right person, who is motivated by this opportunity and to be apart of this brand. We are not chasing someone who is applying for every role they see.