Student Support Officer

Department of Education, Western Australia; Shire Of East Pilbara; On-site; AUD 60,000 - 80,000; Full time

Job summary

Tom Price Senior High School in the Pilbara is hiring a Student Support Officer to assist with administrative processes and provide information to students, staff and parents, ensuring a responsive student support service.

You will support early intervention for individuals or groups, help prepare materials for case conferences, maintain records, and collaborate with staff and communities to promote attendance and well‑being.

Qualifications

• Be an Australian or New Zealand citizen, permanent resident or have valid visa.
• Obtain a valid Working With Children Check before you start.
• Consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Responsibilities

• Early intervention support to individuals and/or groups of students providing information for multi-disciplinary team meetings, case conferences and other relevant processes.
• Maintain information and records, collate and prepare information required for case management.
• Assist with implementation strategies and student support programs.
• Collaborate with staff, parents/guardians and relevant community organisations, and assist with attendance strategies.

Job description

This is a permanent full-time position commencing as soon as possible

At Tom Price Senior High School (SHS), we're dedicated to empowering our students to achieve their full potential in our supportive and welcoming learning environment. Our vision is to inspire a passion for learning in every student and foster a community where diversity is celebrated, and personal bests are achieved. We live by our core values of Respect, Inclusivity, Personal Best and Responsibility which guide everything we do.

Come join us and bring your unique skills and passion to a community where you can truly make a difference, inspiring the next generation in the heart of the Pilbara.

Find out more about our school by visiting www.tompriceshs.wa.edu.au or Schools Online.

The Role

The Student Support Officer (SSO) works closely with the Student Services Manager, Year Coordinators, and school support staff to assist with administrative processes and provision of information to students, staff, and parents, ensuring a responsive and effective student support service.

Responsibilities of SSOs include early intervention support to individuals and/or groups of students providing information for multi-disciplinary team meetings, case conferences and other relevant processes. You will maintain information and records, collate and prepare information required for case management, and assist with implementation strategies and student support programs. Additionally, the successful applicant will collaborate with staff, parents/guardians, and relevant community organisations, and may assist with school attendance strategies.

The SSO will ideally have a history of reliability and relatability, building and maintaining relationships within the school community and with other key stakeholders, and under direction participate in crisis management and response duties as required to ensure the best outcomes for young people.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Lynsey Pyke, Manager Corporate Services on [phone] or [e-mail].

During the school holidays, please contact Lynsey Pyke, by emailing [e-mail].

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must:

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• obtain a valid Working With Children Check before you start; and
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Applications close:

4.30pm (AWST) on Friday, 9 October 2026