Student Support Officer

Department of Education; City Of Rockingham; On-site; AUD 65,000 - 90,000; Full time

Job summary

Malibu School in Safety Bay, WA, is seeking a Student Services Officer for a 15-month fixed-term, full-time appointment commencing Term 4, 2026, with possible extension or permanency. The role focuses on the Transition and Outreach program, building strong relationships with students, families and staff to support engagement and connection with school life.

The successful candidate will collaborate with the Student Services Coordinator and leadership to maintain records, assist case management,

Qualifications

• Build positive relationships with students, families, and staff.
• Understand individual circumstances and collaborate to support engagement.
• Experience with students facing barriers to engagement; trauma-informed approaches favored.

Responsibilities

• Provide responsive support to students and families within the Student Services framework.
• Support Malibu School’s Transition and Outreach (T&O) Program.
• Maintain student records and prepare information for case management and meetings.
• Assist with attendance and engagement strategies and program delivery.

Skills

Relationship building

Trauma-informed

Collaboration

Engagement strategies

Education

Relevant tertiary qualification

Job description

This is a 15-month fixed term, full-time position commencing Term 4, 2026 with possible extension and/or permanency Malibu School is an education support K to 12 school located in Safety Bay as a part of the South Metropolitan Education Region for students with intellectual disability, physical disability, sensory impairments (vision and hearing), challenging behaviours and/or autistic spectrum disorders. Malibu School has a strong reputation for providing a high quality education for students whose needs are high and complex. Our specialist staff and programs provide a supportive and engaging environment in which students aim for a 'Future Without Limits'. Grounds and office staff, education assistants and social trainers, teachers and leadership teams make up a strong community committed to providing individualised, challenging and rewarding learning experiences that are responsive to students' unique learning needs. Find out more about our school by visiting Malibuschool.wa.edu.au or Schools Online .

The Role

The Student Services Officer (SSO) will work closely with the Student Services Coordinator, leadership team and school staff to provide responsive support to students and families. The position will have a strong focus on Malibu School’s Transition and Outreach (T&O) Program, supporting students and families who are experiencing challenges that impact their engagement with school. The successful applicant should build positive relationships, understand individual circumstances and work collaboratively with students, families and staff to identify strategies that support engagement, participation and connection with school. The role will also provide support within the broader Student Services team, including maintaining student records, preparing information for case management and meetings, supporting student programs and assisting with attendance and engagement strategies. We are looking for someone who is reliable, relatable, flexible and relationship-focused, with the ability to build genuine connections with students, families and staff. The successful applicant will be comfortable working collaboratively and independently, thinking creatively and responding to the individual needs of students and families. Experience working with students who experience barriers to school engagement, and an understanding of trauma-informed and relationship-based approaches, will be highly regarded. This is an opportunity to be part of a team committed to building connections, removing barriers and supporting every student to engage in school life.

For more information about this opportunity, please contact Julayne Charlton, Principal on [phone] or emailing [e-mail] During the school holidays, please contact Julayne Charlton on 0438 942 129 or [e-mail]

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds. Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• obtain a valid Working With Children Check before you start; and
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Applications close: 4.30pm (AWST) on Wednesday, 21 October 2026

Agency Referrals: Public sector agencies seeking to refer surplus employees should contact Recruitment at [e-mail] during the advertising period.