Student Support Officer

Department of Education WA; Kalgoorlie; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Department of Education WA is seeking a highly organised Student Support Officer for Eastern Goldfields College in Kalgoorlie. In this full-time role, you will coordinate student services and support students facing challenges in their educational journey.

We are looking for someone with excellent communication and interpersonal skills who can provide compassionate support to students and families. The position offers a fixed term of 12 months, with potential for extension or permanency.

Qualifications

• Experience in coordinating student services.
• Ability to support students with social and emotional challenges.
• Skills in collaboration and problem-solving.

Responsibilities

• Support students and families through engagement and wellbeing systems.
• Coordinate school’s student services and responsive support systems.
• Work closely with various stakeholders to enhance student learning.

Skills

Good written and verbal communication skills

Interpersonal skills for effective relationships

Organisational skills and administrative support

Job description

Department of Education WA – Kalgoorlie WA

This is a 12 month fixed term, full‑time position commencing as soon as possible with possible extension and/or permanency.

Eastern Goldfields College is dedicated to providing a culturally responsive learning environment that fosters excellence, innovation, and student success. As a senior secondary college, we empower both students and staff to grow, lead and thrive. We invest in the professional growth of our staff through high‑quality learning, mentoring and leadership development. Whether you're early in your career or expanding your expertise, we provide the support and resources to help you achieve your goals.

Located in Kalgoorlie‑Boulder, we collaborate with Curtin University and TAFE to form an education precinct, offering diverse educational pathways including Australian Tertiary Admission Rank (ATAR), General, Vocational Education and Training (VET), and endorsed programs. Our strong community links support a range of co‑curricular activities, clubs, and leadership opportunities. We also have strong collaboration with Kalgoorlie‑Boulder Community High School, working together to maximise student success through shared approaches and seamless educational pathways.

At Eastern Goldfields College, we celebrate diversity, value individuality, and create an inclusive environment where everyone is supported to succeed. Together, we inspire achievement and lifelong learning.

The Role

Eastern Goldfields College is seeking a highly organised, relationship‑focused Student Support Officer to join our Student Services team.

This is an opportunity to contribute to work that genuinely changes outcomes for young people. The successful applicant will play a key role in supporting students, families and staff through coordinated, practical and compassionate support systems that strengthen engagement, wellbeing and success at school.

The Student Support Officer assists in coordinating the school’s student services and contributes to developing responsive systems that support students experiencing social, emotional, attendance and or engagement challenges.

The role combines coordination, collaboration and problem‑solving. You will work closely with the student services team, teachers, families, leadership staff and external agencies to help remove barriers to learning and ensure students are supported both at school and within the wider community.

This role suits someone who can balance empathy with organisation, and who enjoys working in a fast‑paced environment where no two days are the same. The role requires an ability to maintain professional boundaries, exercise sound judgement, and work constructively within areas of responsibility and control.

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

To work with us, you must:

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• obtain a valid Working With Children Check before you start; and

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Your application should include:

• A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position;
• A three (3) page statement addressing the following selection criteria as outlined in the attached JDF.

1. Demonstrated good written and verbal communication skills and the ability to provide a professional, confidential service to a range of clients.
2. Demonstrated good interpersonal skills, including the ability to establish and maintain effective working relationships.
3. Demonstrated effective organisational skills and experience in providing administrative support with the ability to manage conflicting timelines.

Shortlisted applicants will have their skills and experiences in relation to the remaining selection criteria outlined in the attached JDF assessed in the further stages of the recruitment process.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team.

Advertised Vacancy Number IPS/SS1055030

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Friday, 24 July 2026