Student Support Officer

Department of Education; Newman; Vor Ort; AUD 65.000 - 85.000; Vollzeit

Zusammenfassung

Newman Senior High School, part of the Department of Education, is seeking a Student Support Officer to support attendance and student engagement. Based in Student Services, you will connect students with appropriate staff and services and maintain confidential records in a busy school environment.

You will interact with families and staff, implement attendance strategies, and help support students who are disengaged or at risk. Strong communication and organisational skills are essential.

Qualifikationen

• Excellent verbal and written communication skills.
• Ability to build positive relationships with students and families.
• Strong organisational and administrative abilities.

Aufgaben

• Perform day-to-day administrative tasks and maintain confidential student records.
• Support attendance strategies and follow up with families as needed.
• Coordinate communications between students, families and staff.
• Assist with the provision of services to disengaged students and at-risk learners.

Kenntnisse

Communication skills

Interpersonal skills

Organisational skills

Administrative support

Tools

Database software

Spreadsheet software

Word processing software

Jobbeschreibung

T his is a permanent full-time position commencing as soon as possible Newman Senior High School (SHS) is the jewel in the Iron Heart of the Pilbara. Our staff are committed to supporting every student to make exceptional progress, enjoy learning and be motivated by ‘ The Newman Way ’—our school values of Care and Compassion, Respect and Responsibility. Our school is fortunate to receive strong support from the Newman community and local industry. This includes the Pilbara Education Partnership with BHP, the Follow the Dream program and partnerships with local businesses that provide workplace learning and school-based traineeship opportunities for our students. Find out more about Newman SHS by visiting www.newmanshs.wa.edu.au or Schools Online . The Role Newman SHS is seeking a Student Support Officer to join our Student Services team. Based in Student Services, you will be the first point of support for students who come to the department, listening to their needs and connecting them with the right staff and services. A key focus of the role is improving student attendance and engagement. Working with Student Services staff, you will help implement and monitor attendance strategies, follow up concerns with families and support students who are disengaged or at risk of disengagement. Responsibilities include day-to-day administrative tasks, maintaining accurate and confidential student records, and supporting communication with families, staff and external services. We are looking for an approachable, organised person who builds positive relationships with young people and can respond calmly to their needs in a busy school environment. Want to know more? Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF). For more information about this opportunity, please contact Danielle Sherlock, Principal on [phone] or emailing [e-mail] . During the school holidays, please contact Danielle Sherlock on 0438 957 079.

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds. Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must:

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• obtain a valid Working With Children Check before you start; and
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Requirements

• A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position; and
• A four (4) page statement addressing the selection criteria as outlined in the attached JDF
• Demonstrated good written and verbal communication skills and the ability to provide a professional, confidential service to a range of clients.
• Demonstrated good interpersonal skills, including the ability to establish and maintain effective working relationships.
• Demonstrated experience in the use of computerised management information systems including database, spreadsheet and word processing software.
• Demonstrated effective organisational skills and experience in providing administrative support with the ability to manage conflicting timelines.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on [phone] for assistance. Advertised Vacancy Number: IPS/SS1066338 Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position. The Department applies a four (4) day breach period to this selection process. Applications close: 4.30pm (AWST) on Monday, 26 October 2026