Student Support & Admin Coordinator (Casual)

Uniglobalcareers; Brisbane; Hybrid; AUD 30.000 - 39.000; Teilzeit

Zusammenfassung

Uniglobalcareers in Brisbane South is seeking a casual Student Support Administrator to join a friendly team. You will provide customer support to students, including international students, and assist with campus director's administrative duties.

The role is three days per week with immediate start, offering flexible hours and an opportunity to help students navigate enrolment, timetables, fees, learning platforms and campus processes. Previous student services experience is valued.

Qualifikationen

• Customer-focused approach with a warm and professional manner.
• Reliable, punctual and committed work ethic.
• Ability to problem-solve and use initiative.
• Strong organisational skills and attention to detail.
• Strong written and verbal communication skills.
• Confidence using Microsoft Office including Outlook, Word and Excel.
• Experience in student services, education administration or customer service is highly regarded.
• Experience working with international students is an advantage.
• Ability to handle confidential information with discretion.

Aufgaben

• Deliver excellent customer service to students in person, by phone and by email
• Assist international students with enquiries about enrolment, timetables, fees and general student matters
• Answer phone calls and respond to the student support inbox in a timely manner
• Follow up outstanding tuition fees and payment plans
• Manage and maintain accurate student files and records
• Update student information in the student management system
• Support orientation sessions and onboarding of new students
• Help students with basic access to learning platforms and student email
• Prepare student letters and correspondence
• Assist with attendance and course progress tracking
• Refer students to appropriate support services when required
• Provide administrative support to the Campus Director
• Book meetings, manage appointments and make calls
• Assist with ad hoc administrative tasks
• Help coordinate campus events and activities

Kenntnisse

Customer service

Communication

Organisational skills

Attention to detail

Problem solving

Microsoft Office

Experience with international students

Tools

Outlook

Word

Excel

Jobbeschreibung

Uniglobalcareers in Brisbane South is seeking a casual Student Support Administrator to join a friendly team. You will provide customer support to students, including international students, and assist with campus director's administrative duties.

The role is three days per week with immediate start, offering flexible hours and an opportunity to help students navigate enrolment, timetables, fees, learning platforms and campus processes. Previous student services experience is valued.