Student Records & Data Coordinator — 12-Month Contract

Catholic Education Diocese of Rockhampton; Sydney; On-site; AUD 70,000 - 75,000; Full time

Benefits offered by this job

12-month maternity cover contract

26 days annual leave (incl. birthday)

Job summary

Kaplan Business School in Australia is seeking a Student Records Officer to ensure accurate management of student data across our campuses. You will maintain campus databases, record financial and administrative information, and collaborate with key stakeholders to keep records current and reliable.

Responsibilities include processing enrolments each trimester, generating invoices, updating PRISMS and FEE-HELP data, answering student enquiries, and performing regular data audits to safeguard

Qualifications

• Minimum two years’ experience in customer service, administration, or office support roles.
• Experience with student management systems or databases.
• Excellent written and verbal communication skills.
• Ability to manage workloads and priorities with minimal supervision.

Responsibilities

• Maintain and process accurate student data in the Student Management System across enrolment periods.
• Ensure all student records and documentation are complete, accurate, and up to date.
• Track visa and passport expiry dates and liaise with students as required.
• Enrol students each trimester and process changes, refunds, credits, and financial adjustments.
• Generate invoices and liaise with Finance to ensure correct allocation of payments.
• Update PRISMS and ensure FEE-HELP data is recorded and reported accurately.
• Respond to student enquiries in a timely, professional manner and produce required documentation.
• Undertake regular data audits to ensure system accuracy and data integrity.

Skills

Customer service

Administration

Data entry

Communication skills

Stakeholder management

Multitasking

Tools

Student Management System

PRISMS

Databases

Job description

Kaplan Business School in Australia is seeking a Student Records Officer to ensure accurate management of student data across our campuses. You will maintain campus databases, record financial and administrative information, and collaborate with key stakeholders to keep records current and reliable.

Responsibilities include processing enrolments each trimester, generating invoices, updating PRISMS and FEE-HELP data, answering student enquiries, and performing regular data audits to safeguard