Academic Governance & Records Coordinator

Torrens University Australia; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Study support

Internal opportunities

Values-driven environment

Job summary

Torrens University Australia is seeking an Academic Administration Coordinator to support the student lifecycle, governance, and course administration across faculties. You’ll partner with academic leaders, faculty, and university stakeholders to ensure accurate records, compliant processes, and timely results processing.

You’ll apply Lean and process improvement approaches, manage data quality, and contribute to accreditation activities while delivering high-quality administrative services to

Qualifications

• At least three years’ experience in higher education, VET or dual-sector environment.
• Bachelor’s degree or equivalent; qualifications in project/process/change management highly regarded.
• Knowledge of TEQSA, ASQA, HESF, ESOS and the National Code 2018.
• Experience in student records, results processing, certification documentation, governance or course administration.
• Ability to manage projects and deliver measurable process improvements (Lean, Six Sigma or similar).
• Highly organized with strong data management, reporting and problem-solving skills.
• Collaborative communicator who builds relationships with academic leaders and stakeholders.

Responsibilities

• Implement faculty-wide academic administration process improvements across the student lifecycle.
• Coordinate administration of governance committees (Learning & Teaching, Examination, Academic Progression, Curriculum, Course Advisory).
• Maintain accurate course, subject and student data across systems and processes.
• Support compliance with legislation, regulatory standards and university policies.
• Support course accreditation, reviews and professional submissions.
• Develop teach-out and transition plans with appropriate coordination.
• Coordinate course and subject review processes with data validation and reporting.
• Ensure timely processing and distribution of student results in line with policy.
• Maintain integrity of student records, transcripts, parchments, and certificates.
• Manage antecedent institutions and archived records; respond to enquiries and perform privacy checks.
• Track project timelines, deliverables and risks; provide status updates and follow-up actions.
• Contribute to audits, risk management and continuous improvement of practices.

Skills

Project management

Data management

Communication

Problem-solving

Collaborative

Education

Bachelor’s degree or equivalent

Qualifications in project/process/change management

Job description

Torrens University Australia is seeking an Academic Administration Coordinator to support the student lifecycle, governance, and course administration across faculties. You’ll partner with academic leaders, faculty, and university stakeholders to ensure accurate records, compliant processes, and timely results processing.

You’ll apply Lean and process improvement approaches, manage data quality, and contribute to accreditation activities while delivering high-quality administrative services to