Student Experience & Education Digital Leader

Macquarie University

Sydney

Hybrid

AUD 180,000 - 240,000

Full time

7 days ago

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Benefits offered by this job

Flexible, hybrid work arrangements

Subsidised onsite parking options

Extensive training and professional de

Onsite childcare facilities to support

Onsite vacation care during schoolhol

Discounted health insurance

Subsidised gym membership

Employee Assistance Program

Onsite GP, imaging, and physiotherapy

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Job summary

Macquarie University Information Technology seeks a senior digital product leader to guide the student and education experiences end-to-end. You will shape the Student Experience roadmap, manage domain backlog, and align delivery with university priorities, architecture and security standards.

Leading cross-functional teams, you will translate insights into prioritised initiatives with measurable impact. You will partner with platform owners, architects, and cyber/service-management groups,

Qualifications

Tertiary qualifications or equivalent experience in technology, business, service design, product management, or related field.
Experience leading student-focused digital experiences in higher education.
Knowledge of student services and academic domain including enrolment, learning, and student portals.
Competency with Salesforce CRM, AMIS, MyAcademic and eStudent portals, iLearn LMS and Service Connect.
Capabilities in strategic planning, portfolio management, and demand management with evidence-based decisions.
Experience in Agile, product, and DevSecOps environments with cross-functional collaboration.
Data literacy and ability to derive actionable insights and apply AI opportunities responsibly.
Strong leadership, facilitation and communication skills for executive stakeholders and governance.

Responsibilities

Guide the student and education digital experience end to end.
Develop and maintain the Student Experience roadmap and backlog.
Coordinate demand across domain view and prioritise work across teams.
Lead capability uplift across product, Agile, DevSecOps, analytics, design and change practices.
Report domain performance and benefits through governance forums.
Progress adoption of AI-enabled capabilities with governance.