Student Enquiry Contact Centre – Enrolment Advisor (Temp)

Tacticall Recruitment; Brisbane; Presencial; AUD 53 000 - 75 000; Tempo integral

Resumo da oferta

Tacticall Recruitment is seeking Contact Centre Consultants for a vocational education provider in Brisbane. You will handle student enquiries, deliver course information and manage enrolment questions, with high-volume inbound and outbound calls during peak periods.

Roles commence 16 November, run through 20 February 2027, full-time hours 8.30am–6.00pm, some overtime. On-site at Mt. Gravatt with remuneration of $46.55/hr + Super.

Qualificações

• Customer service focus for student enquiries and course information.
• Ability to handle high volume inbound/outbound calls during peak periods.
• Accurate data entry and updating student management systems.

Responsabilidades

• Providing information on courses and enrolment options
• Making outbound follow up calls to students
• Responding to general student enquiries
• Completing general administrative support tasks
• Maintaining and updating student management systems

Conhecimentos

Customer service

Outbound calls

Information delivery

Data entry

Ferramentas

CRM

Student CRM

MS Excel

Descrição da oferta de emprego

Tacticall Recruitment is seeking Contact Centre Consultants for a vocational education provider in Brisbane. You will handle student enquiries, deliver course information and manage enrolment questions, with high-volume inbound and outbound calls during peak periods.

Roles commence 16 November, run through 20 February 2027, full-time hours 8.30am–6.00pm, some overtime. On-site at Mt. Gravatt with remuneration of $46.55/hr + Super.