AO3 Contact Centre ConsultantNew

Tacticall Recruitment; Brisbane; On-site; AUD 59,000 - 69,000; Full time

Job summary

Our client, a vocational education leader, is seeking multiple Contact Centre Consultants to deliver accurate information to students about courses and general enquiries during peak periods. Roles involve high-volume inbound and outbound calls and will be based at Mt. Gravatt, Brisbane.

Positions are temporary with start 16 November and end 20 February 2027, full-time hours 8:30am–6:00pm, with some overtime. Training is 1–2 weeks (30–32 hrs/wk).

Responsibilities

• Providing information on courses and enrolment options
• Making outbound follow up calls to students
• Responding to general student enquiries
• Maintaining and updating student management systems

Job description

Casual/Temporary

Our client, a vocational education leader is seeking multiple Contact Centre Consultants. As a Contact Centre Consultant you will be key to delivering accurate information to students regarding courses and general enquiries. Supporting our clients peak period, these roles will be high volume student communication through inbound and outbound calls.

Key Responsibilities:

• Providing information on courses and enrolment options
• Making outbound follow up calls to students
• Responding to general student enquiries
• Maintaining and updating student management systems

When will I do it?

• These roles are temporary positions available to commence 16th November with a duration through until 20 February 2027
• You will work full-time hours Monday to Friday between 8.30am - 6.00pm with some overtime required
• Initial training is for 1-2 weeks (30-32hrs/wk)
• These positions will be based at Mt. Gravatt and remunerated at $46.55/hr + Super

A compulsory criminal history check will be conducted for shortlisted candidates.

Candidates on Working Holiday Visas will be considered.