Student Advocacy and Support Lead — Trauma-Informed

Slade Group; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Job summary

Slade Group is seeking a seasoned leader to manage the Student Advocacy and Support (SAS) team at UQU. The role emphasizes trauma-informed practice, strong interpersonal skills, and effective leadership in a complex clinical environment.

You will oversee triage, case management, risk assessment and reflective practices while collaborating with legally and welfare professionals to support 60,000 students across academic, visa, employment and welfare matters.

Qualifications

• Experience in triage, case management, risk assessment and reflective practices.
• Experience managing a multidisciplinary team across legal, migration, academic and welfare disciplines.
• Ability to translate service and student data into meaningful impact reporting.
• Trauma-informed practice and cultural sensitivity are essential.
• Budgeting and financial advice for operational priorities.
• Not-for-profit or university setting experience is highly regarded.

Responsibilities

• Lead the Student Advocacy and Support (SAS) team and drive uplift and key process improvements.
• Shape the future of student support and collaborate with leadership.
• Guide staff through complex and sensitive casework and uplift workflows and reporting frameworks.
• Partner with external welfare and wellbeing services to support student groups.

Skills

Triage & case management

Trauma-informed practice

Leadership in complex environments

Budgeting & financial advice

Data reporting & impact

Multidisciplinary team leadership

Education

Tertiary qualifications in welfare

Job description

Slade Group is seeking a seasoned leader to manage the Student Advocacy and Support (SAS) team at UQU. The role emphasizes trauma-informed practice, strong interpersonal skills, and effective leadership in a complex clinical environment.

You will oversee triage, case management, risk assessment and reflective practices while collaborating with legally and welfare professionals to support 60,000 students across academic, visa, employment and welfare matters.