Student & Academic Programs Administrator

The University of Queensland; City of Brisbane; On-site; AUD 85,000 - 95,000; Full time

Job summary

The University of Queensland is seeking a motivated Student and Academic Administration Officer to join the School of Mechanical and Mining Engineering at St Lucia, Brisbane. You will provide high-level administrative support to students and academic staff, delivering timely advice and handling enquiries in line with university policies.

Responsibilities include processing student applications, extensions, deferred exams, enrolments and remarks; supporting course profiles, Blackboard updates,

Qualifications

• Undergraduate degree or equivalent with relevant admin experience.
• Demonstrated high-quality administrative and customer service support.
• Strong written, verbal and interpersonal communication skills.

Responsibilities

• Provide high-level administrative support to students, academic staff and professional colleagues within the School.
• Deliver timely and accurate advice in line with University policies, procedures and legislation.
• Act as the first point of contact for enquiries, resolving routine and complex matters.
• Process student administration including applications, extensions, deferred exams, enrolment and remarks.
• Support academic administration (course profiles, Blackboard updates, exams and grade processing).
• Coordinate meetings, projects and events, while maintaining systems, procedures and continuous improvement initiatives.

Skills

Administrative support

Customer service

Attention to detail

Communication

Microsoft Office

Education

Undergraduate degree or equivalent

Tools

Microsoft Office

Job description

The University of Queensland is seeking a motivated Student and Academic Administration Officer to join the School of Mechanical and Mining Engineering at St Lucia, Brisbane. You will provide high-level administrative support to students and academic staff, delivering timely advice and handling enquiries in line with university policies.

Responsibilities include processing student applications, extensions, deferred exams, enrolments and remarks; supporting course profiles, Blackboard updates,