Student and Academic Administration Officer

The University of Queensland; Gatton; On-site; AUD 85,000 - 95,000; Part time

Benefits offered by this job

Free parking

Intercampus bus

On campus childcare

Paid parental leave

Health benefits discounts

Staff study program

Career development opportunities

Vets services discount

Job summary

The University of Queensland at Gatton Campus is seeking a proactive individual to join the student enquiries team. You will offer friendly, accurate guidance to students and staff, handle a wide range of administration tasks, and support academic processes.

The role emphasizes community, service, and collaboration in a rural-campus setting. Join a welcoming team at Gatton, where relationships matter and you will help students navigate their university journey with confidence, contributing to a

Qualifications

• An undergraduate degree in a relevant discipline or equivalent experience.
• Experience in administration with knowledge of student and academic processes.
• Strong organisational, communication and interpersonal skills.

Responsibilities

• Provide timely, accurate advice to students, staff and stakeholders.
• Process a broad range of student administration activities (admissions, progression, enrolments, exams).
• Support course updates, timetabling, exam prep and system maintenance.
• Contribute to data integrity and ensure accurate information across systems.

Skills

Excellent communication

Strong organisational skills

Independent working

Customer service

Team collaboration

Experience in administration

Adaptability

Education

Undergraduate degree in a relevant discipline

Tools

Microsoft Office

CRM platforms

Student information systems

Job description

• Part time, fixed term position for up to 13 months, working 29 hours per week.
• Full time equivalent base salary will be in the range of $85,451 to $94,983 plus 17% super at HEW Level 5.
• Join our Gatton Campus community – take a virtual tour!

• Faculty of Science
• Part time, fixed term position for up to 13 months, working 29 hours per week.
• Full time equivalent base salary will be in the range of $85,451 to $94,983 plus 17% super at HEW Level 5.
• Join our Gatton Campus community – take a virtual tour!

About This Opportunity

Looking for a tree change and a role where you can build genuine connections within a friendly campus community? Join the Faculty of Science student enquiries team at UQ’s welcoming Gatton Campus, where people know one another, relationships matter and service is personal rather than transactional.

In this varied role, you will help create a positive student experience by providing friendly, accurate and informative advice to students and staff, completing a broad range of student and academic administration activities, and resolving day-to-day enquiries with care and sound judgement.

This role provides the opportunity to enjoy more of what matters outside work while building a rewarding career at UQ Gatton, where a unique blend of rural lifestyle, supportive community and world-class education and research facilities creates an exceptional place to live and work. You will be part of a collaborative and inclusive team that values each person’s contribution and works together to help students navigate their university journey with confidence.

Key Responsibilities Will Include

• Providing timely, accurate and helpful advice to students, staff and stakeholders in accordance with University policies, procedures and legislation.
• Processing a broad range of student administration activities including admissions, progression, examinations, enrolments, study abroad matters and other academic administration functions.
• Supporting academic administration activities including course profile updates, timetabling, examination preparation, grade processing and system maintenance.
• Contributing to continuous improvement initiatives by reviewing procedures, maintaining data integrity and supporting the accuracy of information across University systems, websites and publications.

About You

• An undergraduate degree in a relevant discipline, or an equivalent combination of experience and education/training.
• Experience in administration, with the ability to quickly develop knowledge of student and academic administration processes.
• Strong organisational skills with the ability to manage priorities, meet deadlines and maintain a high level of accuracy.
• Demonstrated initiative, sound judgement and the ability to work independently.
• Excellent written, verbal and interpersonal communication skills.
• Proven ability to collaborate effectively with colleagues and stakeholders across a large organisation.
• A strong commitment to delivering high-quality customer service and supporting students from diverse backgrounds.

Experience in a tertiary education environment and knowledge of systems such as Microsoft Office, CRM platforms and student administration systems would be desirable.

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Free parking and intercampus bus
• On campus childcare, medical clinic, and post office
• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Health and wellness discounts: fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities: access to exclusive internal-only vacancies and our Study for Staff program
• 25% discount on eligible UQ Vets services
• Access to our $4.1 million UQ Sports facility

Other Information

Pre-employment checks may include: verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [e-mail] or calling [phone].

Applications close Sunday 11 October 2026 at 11.00pm AEST (R-69492). Please note that interviews have been tentatively scheduled for week commencing Monday 19 October 2026.