Student and Academic Administration Officer - Mechanical and Mining Engineering

The University of Queensland; City of Brisbane; On-site; AUD 85,000 - 95,000; Full time

Job summary

The University of Queensland is seeking a motivated Student and Academic Administration Officer to join the School of Mechanical and Mining Engineering at St Lucia, Brisbane. You will provide high-level administrative support to students and academic staff, delivering timely advice and handling enquiries in line with university policies.

Responsibilities include processing student applications, extensions, deferred exams, enrolments and remarks; supporting course profiles, Blackboard updates,

Qualifications

• Undergraduate degree or equivalent with relevant admin experience.
• Demonstrated high-quality administrative and customer service support.
• Strong written, verbal and interpersonal communication skills.

Responsibilities

• Provide high-level administrative support to students, academic staff and professional colleagues within the School.
• Deliver timely and accurate advice in line with University policies, procedures and legislation.
• Act as the first point of contact for enquiries, resolving routine and complex matters.
• Process student administration including applications, extensions, deferred exams, enrolment and remarks.
• Support academic administration (course profiles, Blackboard updates, exams and grade processing).
• Coordinate meetings, projects and events, while maintaining systems, procedures and continuous improvement initiatives.

Skills

Administrative support

Customer service

Attention to detail

Communication

Microsoft Office

Education

Undergraduate degree or equivalent

Tools

Microsoft Office

Job description

About This Opportunity

School of Mechanical and Mining Engineering – Faculty of EAIT – Full-time (100%), Permanent position – Base salary will be in the range $85,451.97 - $94,983.84 + 17% super (HEW Level 5) – Based at our St Lucia Campus - Brisbane

We are seeking a motivated and efficient Student and Academic Administration Officer to join our team. You will play a key role in supporting the smooth operation of the administrative functions of the School.

Key responsibilities will include: Provide high-level administrative support to students, academic staff and professional colleagues within the School. Deliver timely and accurate advice in line with University policies, procedures and legislation. Act as the first point of contact for enquiries, resolving routine and complex matters. Process student administration including applications, extensions, deferred exams, enrolment and remarks. Support academic administration (course profiles, Blackboard updates, exams and grade processing). Coordinate meetings, projects and events, while maintaining systems, procedures and continuous improvement initiatives.

About You

An undergraduate degree in a relevant discipline, or an equivalent combination of experience, education and training. Demonstrated experience providing high-quality administrative and customer service support in a high-volume environment. High level of attention to detail and accuracy in written work, as well as a high level of organisational, time management, and problem-solving skills. Proven ability to manage competing priorities, exercise sound judgement, and work effectively both independently and collaboratively. Strong written, verbal and interpersonal communication skills, including the ability to communicate effectively with staff and students from diverse cultural backgrounds. Demonstrated proficiency in the Microsoft Office suite (Word, Excel, PowerPoint and Outlook). Strong working knowledge of student and academic administration processes, as well as relevant University policies and procedures, or the capacity to rapidly acquire this knowledge.

We particularly welcome applications from women, Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, members of the LGBTQIA+ community, and others who may be underrepresented in this discipline.

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available. Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging.

The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.

At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide.

As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million).

Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries.

UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way.

UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds.

Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential.

We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability.

Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed.

Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work.

For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.

Other Information

Pre-employment checks may include: verification of the right to work in Australia, criminal history checks, and Blue Card checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. We are dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We are also happy to support any accessibility needs throughout the recruitment process.

Applications close Wednesday 14 October 2026 at 11.00pm AEST (R-69639).