Strategic Ticketing Infrastructure Delivery Lead

the original; Sydney; On-site; AUD 163,000 - 183,000; Full time

Job summary

Transport For NSW is seeking a Ticketing Infrastructure Delivery Manager for a fixed-term full-time role in Parramatta, NSW. You will lead end-to-end delivery of ticketing infrastructure solutions, aligning with business requirements, architecture and customer outcomes.

You will drive governance, risk management and roadmaps, collaborating with diverse teams and vendors to ensure high-quality delivery and continuous improvement within government frameworks.

Qualifications

• Lead end-to-end delivery of complex ticketing infrastructure solutions.
• Balance strategic priorities and technical complexity across large scale technology environments.
• Understand government governance and procurement frameworks.
• Experience with electrical, civil, and data network projects.

Responsibilities

• Lead end-to-end delivery of complex ticketing infrastructure solutions across the program.
• Drive governance, risk management, and the development of strategic roadmaps.
• Collaborate with multidisciplinary teams, manage delivery pipelines and vendor performance.
• Oversee design, testing, and optimisation of ticketing technology solutions.

Skills

Delivery management

Stakeholder management

Vendor management

Cross-functional collaboration

Education

Tertiary qualification in Information Technology or Engineering

Job description

Transport For NSW is seeking a Ticketing Infrastructure Delivery Manager for a fixed-term full-time role in Parramatta, NSW. You will lead end-to-end delivery of ticketing infrastructure solutions, aligning with business requirements, architecture and customer outcomes.

You will drive governance, risk management and roadmaps, collaborating with diverse teams and vendors to ensure high-quality delivery and continuous improvement within government frameworks.