Ticketing Infrastructure Delivery Manager (Temporary Opportunity - Up To 8 Months)

the original; Sydney; On-site; AUD 93,000 - 120,000; Full time

Job summary

Transport for NSW is seeking a Rail Safety role focused Delivery Manager to lead the end-to-end delivery of ticketing infrastructure projects. You will drive governance, risk management, and strategic roadmaps to achieve successful technology outcomes.

Collaboration with multidisciplinary teams and vendor performance oversight are key components of the role. The position emphasizes balancing strategic priorities with technical complexity within government procurement frameworks and WHS

Qualifications

• Balancing strategic priorities and technical complexity across large technology environments.

Responsibilities

• In this role you will lead end-to-end delivery of ticketing infrastructure solutions.

Skills

Stakeholder management

Resource planning

Delivery management

Governance

Continuous improvement

Vendor performance management

Technical leadership

Education

Bachelor’s degree in IT or Engineering

Job description

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

In this role, you'll:

You will lead the end to end delivery of complex ticketing infrastructure solutions, ensuring alignment with business requirements, solution architecture, strategic priorities, and customer experience objectives.

Working closely with stakeholders across the organisation, you will drive governance, risk management, continuous improvement, and the development of strategic roadmaps to support successful technology outcomes.

You will collaborate with multidisciplinary technical teams, manage delivery pipelines and vendor performance, and oversee the design, implementation, testing, and optimisation of ticketing technology solutions.

For more information on this position and business unit, view the role description and information pack.

About you

You bring experience balancing strategic priorities, technical complexity, and competing demands across large scale technology environments while maintaining delivery quality, driving continuous improvement, and embedding consistent ways of working across diverse teams.

You are an experienced technology delivery professional with a strong background in delivering complex infrastructure solutions across multidisciplinary teams.

You have experience with electrical, civil, and data network projects, can confidently interpret technical design documentation, and understand Construction WHS requirements.

You bring strong capability in resource planning, stakeholder management, and delivering outcomes across large scale technology portfolios, with an understanding of government governance and procurement frameworks.

A tertiary qualification in Information Technology, Engineering, or a related discipline, or equivalent industry experience, is highly regarded.

This position has been identified as a Rail Safety Worker role and requires the incumbent to meet and maintain all competency requirements relevant to the position.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

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