Ticketing Infrastructure Delivery Lead (Temporary, 8 months)

Transport for NSW; Sydney; On-site; AUD 163,000 - 183,000; Full time

Job summary

Transport for NSW is seeking a Ticketing Infrastructure Delivery Manager for a temporary opportunity up to 8 months in Parramatta. You will lead the end-to-end delivery of complex ticketing infrastructure solutions, ensuring alignment with business requirements, solution architecture, strategic priorities, and customer experience objectives.

You will work closely with stakeholders across the organisation to drive governance, risk management, continuous improvement, and the development of

Qualifications

• You must have experience balancing strategic priorities and technical delivery in large technology environments.

Responsibilities

• Lead the end-to-end delivery of complex ticketing infrastructure solutions, ensuring alignment with business requirements, solution architecture, priorities and customer experience objectives.
• Drive governance, risk management, continuous improvement and development of strategic roadmaps to support successful technology outcomes.
• Collaborate with multidisciplinary technical teams, manage delivery pipelines and vendor performance, and oversee design, testing, and optimisation of ticketing technology solutions.

Job description

Transport for NSW is seeking a Ticketing Infrastructure Delivery Manager for a temporary opportunity up to 8 months in Parramatta. You will lead the end-to-end delivery of complex ticketing infrastructure solutions, ensuring alignment with business requirements, solution architecture, strategic priorities, and customer experience objectives.

You will work closely with stakeholders across the organisation to drive governance, risk management, continuous improvement, and the development of