Strategic Solutions Engineer

Speedrun Talent Network; Sydney; Hybride; AUD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

AI at scale

Flexible culture

Growth opportunities

Volunteer time

Global recognition

Résumé du poste

Genesys is hiring a Business Development Representative in Sydney. You will identify and qualify potential leads, nurture relationships, and drive revenue growth by collaborating with the sales team and updating CRM records.

You will engage in outbound prospecting, convert MQLs to opportunities, and schedule demonstrations. The role demands strong communication, organization, and a data-driven mindset, with hybrid work options in Australia.

Qualifications

• Outbound prospecting/inside sales experience in Tech / SAAS solutions.
• 2+ years in this field or similar.
• Experience with CRM platforms (Salesforce.com).
• Excellent communication, interpersonal, organizational and telephone skills.
• Ability to manage time and prioritise with minimal supervision.
• Ability to analyse opportunities and read situations well.
• Ability to use data to inform decisions and persuade others.
• Ability to develop strategies that deliver results with attention to detail.

Responsabilités

• Work with Account Executives to create account plans and approach target customers via outbound tactics.
• Nurture Marketing Qualified Leads into Sales Opportunities by educating buyers, not selling.
• Maintain leads and update on progress; provide product information and convey value.
• Schedule product demonstrations and intro meetings between AEs and prospects.
• Collaborate with the sales team to ensure seamless lead handoff and follow-up.
• Maintain and expand the prospect database; update CRM with lead status.
• Search internal/external databases and LinkedIn for key contacts within target accounts.

Connaissances

Outbound prospecting

Inside sales experience

Salesforce CRM

Communication skills

Time management

Data-driven decisions

Strategic thinking

Front-line sales development

Technical aptitude

Product knowledge

Adaptability

Collaboration with sales

Outils

Salesforce

Description du poste

Genesys Business Development Representative – Sydney

As a Business Development Representative, you will play a crucial role in driving our sales efforts by identifying and qualifying potential leads, initiating conversations, creating opportunities, and paving the way for successful sales conversions. Your focus will be on nurturing relationships and connecting with prospects, ultimately contributing to our revenue growth in the ANZ market.

Join our dynamic team as a BDR and play a pivotal role in expanding our market presence and driving revenue growth. As a BDR, you’ll lead the charge in identifying and nurturing leads, collaborating with our sales team, and making a lasting impact on our success.

What You’ll Do

• Work closely with the Account Executives to develop an account plan to approach target customers via outbound techniques to get higher and wider into prospect accounts by having the ability to articulate value and uncover needs at each level of an organization.
• Transform Marketing Qualified Leads to Sales Opportunities, by cultivating and educating prospective buyers; not selling them
• Nurture leads until they are ready to progress in the sales cycle – provide information, discuss the product and convey value.
• Schedule product demonstrations, intro meetings w/potential buyers between account executives and potential customers
• Positions Genesys as a global provider of software and services for communications, collaboration and customer engagement.
• Responsible for achieving ambitious quarterly targets and following up leads in a timely manner.
• Maintaining and expanding your database of prospects
• Update SFDC to reflect current lead status.
• Take live chats and phone calls & follow-up via phone & email on leads from web, events, email campaigns, and other lead sources.; always ask for referrals.
• Creates opportunities in CRM system & assigns appropriate sales team based on MEDIPPIC criteria.
• Assigns and uses Lead Nurturing processes on ICP accounts not yet ready to buy.
• Searches internal & external subscription databases, LinkedIn, etc. for additional key contacts within existing companies.
• Collaborate with our sales team to ensure seamless lead handoff and follow-up.

You’ll Bring

• Outbound prospecting/inside sales experience preferably within Tech / SAAS solutions
• Over 2 years of experience in this field or similar
• Experience working with Salesforce.com or other CRM platforms
• Excellent communication, interpersonal, organizational and telephone skills
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Ability to analyse business opportunities and read situations well
• Ability to gather and use data to inform decision making and persuade others
• Ability to develop compelling strategies that deliver results with a strong attention to detail
• Experience and deep understanding of front-line sales development
• A good technical aptitude and genuinely interested in technology.
• Ability to swiftly learn product solutions as well as general industry knowledge
• Resourceful & ability to adapt quickly to changing environment

Please note: Genesys will not accept resumes from agencies for this role.

To be eligible to apply for this role you must have work rights in Australia.

#LI-Hybrid

Benefits

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era – Build future‑ready skills through mentorship, learning programs, leadership development and education support.
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well‑being resources and regionally tailored programs for employees and their families.
• Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

After You Apply

• Our Talent Acquisition team reviews your application with the hiring team.
• A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
• Next, you’ll meet the hiring manager and other members of the interview team.
• We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
• After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.