Strategic SMB Account Manager - Hybrid & Growth

Rippling (Netherlands); Sydney; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Hybrid office model

Diversity & inclusion

Job summary

Rippling’s Sydney-based International Account Management team is seeking a self-driven Account Manager. You will own relationships across a book of business, driving adoption, retention, and revenue growth for Rippling’s back-office HR, IT and Finance products, in a fast-paced, growth-focused environment.

The role emphasizes proactive lifecycle engagement, consultative selling, and cross-functional collaboration to secure long-term commitments and product adoption.

Qualifications

• 1–3 years of SaaS experience in account management, sales, or quota-carrying customer success.

Responsibilities

• Proactively engage customers during lifecycle events (go-live, renewals, business reviews).
• Understand HR, IT and finance needs with a solutions-based approach.
• Build and manage a pipeline for cross-sells and renewals to monthly targets.
• Collaborate with product, sales, support, and customer operations for success.

Skills

SaaS account management

Quota attainment

Consultative selling

Relationship building

Strong communicator

Job description

Rippling’s Sydney-based International Account Management team is seeking a self-driven Account Manager. You will own relationships across a book of business, driving adoption, retention, and revenue growth for Rippling’s back-office HR, IT and Finance products, in a fast-paced, growth-focused environment.

The role emphasizes proactive lifecycle engagement, consultative selling, and cross-functional collaboration to secure long-term commitments and product adoption.