Strategic School Systems Support Officer

Department of Education, Western Australia; Perth; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

12% employer contributed superann

Annual leave

Professional development

Salary packaging

Transit access

Job summary

The Department of Education, Western Australia is seeking a dynamic Support Officer to join the Program Kaartdijin team on permanent or fixed-term, full-time or part-time appointments during 2026–2027. You will deliver high-level customer service to schools using the new SIS classic replacement and related modules.

Ideal applicants will troubleshoot issues, adapt to varying school needs, and provide timely solutions with a focus on service delivery. Training will be provided.

Qualifications

• Experience with school information systems is desirable.
• Strong problem-solving and troubleshooting skills.
• Ability to learn quickly and adapt to different school contexts.

Responsibilities

• Provide high-level customer service and support to schools after Phase 2 deployment.
• Troubleshoot issues and provide practical solutions.
• Advise and support schools to successfully use the new systems.

Job description

The Department of Education, Western Australia is seeking a dynamic Support Officer to join the Program Kaartdijin team on permanent or fixed-term, full-time or part-time appointments during 2026–2027. You will deliver high-level customer service to schools using the new SIS classic replacement and related modules.

Ideal applicants will troubleshoot issues, adapt to varying school needs, and provide timely solutions with a focus on service delivery. Training will be provided.