Strategic SaaS Account Manager - APAC (Remote)

Xtremepush; Melbourne; Remote; AUD 90,000 - 140,000; Full time

Job summary

Xtremepush is seeking an Account Manager to join its APAC team from Melbourne, Australia. The role focuses on building long-term, trusted partnerships, driving revenue retention, and expanding accounts through cross-sell and upsell activities.

You will manage day-to-day client relationships, collaborate with cross-functional teams, and ensure customers realise the full value of the Xtremepush platform, enabling adoption, expansion, and retention across your portfolio.

Qualifications

• Proven experience in account management or customer success at a tech/SaaS company.
• Ability to communicate, present and influence stakeholders at all levels, including executive/C-suite.
• Experience delivering client-focused solutions and growing accounts across APAC/GMT.
• Strong organizational skills with attention to detail.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts.
• Develop and maintain long-term relationships and expand presence in the Australian market.
• Conduct quarterly business reviews and align on strategic goals.
• Identify cross-sell/upsell opportunities and negotiate contracts.
• Forecast and report key account metrics and progress.

Skills

Account Management

SaaS Sales

Client Relationships

Negotiation

Stakeholder Communication

Job description

Xtremepush is seeking an Account Manager to join its APAC team from Melbourne, Australia. The role focuses on building long-term, trusted partnerships, driving revenue retention, and expanding accounts through cross-sell and upsell activities.

You will manage day-to-day client relationships, collaborate with cross-functional teams, and ensure customers realise the full value of the Xtremepush platform, enabling adoption, expansion, and retention across your portfolio.