Strategic Resilience Leader — Business Continuity

Australian Payments Plus Limited; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Australian Payments Plus Limited is seeking a Resilience Manager to strengthen the organisation's ability to prepare for, respond to and recover from disruption, embedding resilience into day-to-day operations across business and technology teams.

You will lead BCM governance, testing, and assurance activities, provide specialist advice, and drive continuous improvement through lessons learned, with strong collaboration and clear ownership of resilience outcomes.

Qualifications

• 5+ years of experience in resilience, business continuity or operational risk.
• Experience coordinating Business Impact Analyses and resilience testing.
• Knowledge of ISO 22301 and ServiceNow BCM.

Responsibilities

• Manage the implementation and continuous improvement of AP+’s Business Continuity Management Framework, aligned to regulatory expectations and industry practice.
• Coordinate the Business Impact Analysis lifecycle, resilience planning and critical dependency assessments.
• Support the development, maintenance and continuous improvement of Continuity, Contingency and Recovery Plans.
• Develop and deliver the annual BCM testing and exercise programme, including desktop exercises, simulations and validation activities.
• Capture lessons from exercises, incidents and assurance activities, and drive remediation and continuous improvement.
• Provide specialist resilience advice to business, technology and risk stakeholders, promoting clear business ownership of resilience obligations.
• Develop and maintain BCM frameworks, tools, procedures and supporting artefacts.
• Develop resilience metrics, dashboards and executive reporting that provide insight into capability maturity, risks, testing outcomes and improvement opportunities.
• Build strong stakeholder relationships and influence outcomes across business and technology teams.
• Manage BCM governance, assurance evidence and audit responses to demonstrate compliance with internal and external requirements.
• Strengthen the integration of Business Continuity, Incident Management, Disaster Recovery and Crisis Management to support coordinated response and recovery.

Skills

Business continuity

Operational resilience

Crisis management

Disaster recovery

Stakeholder management

ISO 22301

Tools

ServiceNow BCM

Job description

Australian Payments Plus Limited is seeking a Resilience Manager to strengthen the organisation's ability to prepare for, respond to and recover from disruption, embedding resilience into day-to-day operations across business and technology teams.

You will lead BCM governance, testing, and assurance activities, provide specialist advice, and drive continuous improvement through lessons learned, with strong collaboration and clear ownership of resilience outcomes.