Resilience & Business Continuity Lead

Hatch; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Australian Payments Plus is hiring a Resilience Manager to strengthen our ability to prepare for, respond to and recover from disruption. You will lead Business Continuity Management maturity, map critical services and risks, and drive practical resilience plans across business and tech teams.

You’ll design and run BCM exercises, develop meaningful resilience reporting, and connect BCM with Incident Management, Disaster Recovery and Crisis Management to ensure continuous readiness across the

Qualifications

• Experienced resilience, business continuity or operational risk professional who turns complex risks into practical plans and stronger preparedness.
• Knowledge of ISO 22301 and resilience platforms such as ServiceNow BCM is valuable.
• Collaborative, pragmatic and continuous improvement mindset with clear communication to turn resilience strategy into action.

Responsibilities

• Manage the implementation and continuous improvement of AP+'s Business Continuity Management Framework, aligned to strategy, regulation and industry practice.
• Coordinate the Business Impact Analysis lifecycle, resilience planning and critical dependency assessments.
• Develop, maintain and improve Continuity, Contingency and Recovery Plans.
• Develop and deliver BCM testing and exercise programmes, including desktop exercises and simulations.
• Capture lessons from exercises and incidents to drive remediation and improvements.
• Provide resilience advice to business, technology and risk stakeholders and promote ownership of resilience obligations.
• Develop resilience metrics, dashboards and executive reporting for maturity and risks.
• Strengthen integration of BCM with Incident Management, Disaster Recovery and Crisis Management.

Job description

Australian Payments Plus is hiring a Resilience Manager to strengthen our ability to prepare for, respond to and recover from disruption. You will lead Business Continuity Management maturity, map critical services and risks, and drive practical resilience plans across business and tech teams.

You’ll design and run BCM exercises, develop meaningful resilience reporting, and connect BCM with Incident Management, Disaster Recovery and Crisis Management to ensure continuous readiness across the