Strategic Planning & Performance Analyst

South East Water Corporation; City of Frankston; Hybrid; AUD 119,000 - 126,000; Full time

Benefits offered by this job

My Fitness Passport

Employee Assistance Program (EAP)

Annual flu shots and health checks

Hybrid work options

Leave purchasing

Cultural and ceremonial leave

Study leave

Onsite cafe

Parking options

Job summary

South East Water is seeking a Planning and Performance Analyst to join the Operational Planning and Performance team. You will conduct research, analyze performance and trends, and develop evidence-based recommendations to support strategic planning and service improvements.

The role involves mapping processes, facilitating workshops, and translating business needs into digital/tech requirements, with involvement in business cases and benefits realization.

Qualifications

• Proven experience as a Business Analyst or similar role.
• Strong analytical and problem-solving skills with ability to convert complex information into insights.
• Experience gathering and documenting business requirements and facilitating workshops.
• Demonstrated process mapping and business improvement capability.

Responsibilities

• Conduct research, data analysis and modelling to support strategic planning.
• Analyse operational performance, customer trends and emerging risks to identify improvements.
• Develop evidence-based recommendations to support decision-making.
• Map and improve business processes for efficiency and customer outcomes.
• Facilitate workshops, gather requirements and build stakeholder alignment.
• Translate business needs into requirements for digital/tech solutions.
• Develop business cases, cost-benefit analyses and risk assessments.
• Support transformation projects from planning to benefits realization.
• Partner with stakeholders to deliver practical solutions.
• Support change management activities including engagement, communications and training.

Skills

Business analysis

Stakeholder engagement

Data analysis

Process mapping

Communication skills

Organisational skills

Problem solving

Business case development

Education

Tertiary qualification in Business/Finance/Engineering

Job description

South East Water is seeking a Planning and Performance Analyst to join the Operational Planning and Performance team. You will conduct research, analyze performance and trends, and develop evidence-based recommendations to support strategic planning and service improvements.

The role involves mapping processes, facilitating workshops, and translating business needs into digital/tech requirements, with involvement in business cases and benefits realization.