Strategic Performance & Optimisation Leader

Service Stream

Melbourne

On-site

AUD 280,000 - 360,000

Full time

9 days ago

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Benefits offered by this job

Discounts program

Paid leave options

Award ceremonies

Diversity and inclusion

Job summary

Service Stream is seeking a General Manager - Performance and Optimisation to lead the Telecommunications division. The role focuses on translating strategy into measurable outcomes, driving performance, and removing barriers to improve productivity, customer outcomes and financial performance.

The position reports to the Executive General Manager with a primary Melbourne base. You will influence the Senior Leadership Team, oversee governance and reporting, and champion continuous improvement

Qualifications

Significant experience in senior general management, operations, performance, transformation or commercial leadership.
Proven ability to translate strategy into execution and measurable outcomes.
Strong commercial and financial acumen and data-informed decision making.

Responsibilities

Strategic Execution - Drive the business strategy with focus on performance and delivery.
Growth and Performance - Enable expansion and actionable performance insights.
Operational Optimisation - Lead efficiency improvements and cost reductions.
Data, Analytics and Insights - Develop reporting and KPI visibility.
Continuous Improvement - Prioritise high-impact initiatives with governance.
Governance and Reporting - Monitor milestones and report to senior leadership.