Strategic Partner Growth Lead – UCaaS

Access4 Pty; Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid working

Employee Assistance Program (EAP)

Job summary

Access4 Pty is seeking an experienced Partner Growth Manager in Melbourne to own strategic channel partner relationships and drive growth across our UCaaS portfolio. Access4 operates a channel-only approach, partnering exclusively with managed service providers rather than selling direct.

The role centers on deepening partnerships, acting as a trusted advisor, and driving revenue through upsell, cross-sell and joint go-to-market initiatives.

Qualifications

• 5–7 years in Unified Communications, Voice, or Collaboration tech with partner/account mgmt experience
• Experience in SaaS/telco/UC environments with MSP partners
• Webex or MS Teams Calling experience highly regarded

Responsibilities

• Own strategic account plans with partners aligned to Access4 goals
• Be primary contact for key partners and build long-term relationships
• Drive revenue growth via upsell, cross-sell and expansions
• Identify whitespace and new opportunities within partner portfolios
• Design and execute joint go-to-market plans with partners
• Forecast and track performance and provide insights to stakeholders
• Equip partners with tools, training and support to succeed
• Collaborate with Sales, Marketing, Product and Support for a seamless partner experience
• Ensure adoption and realization of value from the UCaaS platform
• Maintain awareness of ISO standards and participate in related audits

Skills

Partner management

Relationship building

Commercial acumen

UC/Voice tech

Customer focus

Adaptability

Australian work authorisation

Hybrid collaboration

MSP/channel sales

Tools

Webex

Microsoft Teams Calling

Job description

Access4 Pty is seeking an experienced Partner Growth Manager in Melbourne to own strategic channel partner relationships and drive growth across our UCaaS portfolio. Access4 operates a channel-only approach, partnering exclusively with managed service providers rather than selling direct.

The role centers on deepening partnerships, acting as a trusted advisor, and driving revenue through upsell, cross-sell and joint go-to-market initiatives.