Strategic Office Manager - 2-Year Contract (Flexible)

PRP Diagnostic Imaging; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Discounted health insurance

Gym membership

State-of-the-art imaging practice

Friendly, diverse and professionalteam

Commitment to professional development

Flexible and supportive working Arrang

Job summary

PRP Diagnostic Imaging in Wentworthville (Cumberland practice) seeks a capable leader to head a patient-focused administration team within a modern imaging facility. You will lead and motivate staff, manage patient flow, referrals and debt, and work with Radiologists and clinical teams to maximise bookings and revenue.

The role emphasizes exceptional customer service, relationship building, and process optimisation in a fast-paced environment.

Qualifications

• Outstanding leadership skills or potential.
• Excellent customer service at heart of all you do.
• Great communicator with ability to develop relationships with a wide range of stakeholders.
• Significant experience in a fast-paced patient-centered environment is essential.
• Analytical in approach with strong problem-solving abilities.

Responsibilities

• Lead and motivate a team providing professional, patient-focused administration and support services within the practice.
• Manage patients, bookings and revenue; assist referring doctor enquiries and manage patient debt.
• Identify opportunities to improve processes and act as escalation point for issues.

Skills

Leadership

Customer service

Communication

Problem-solving

Job description

PRP Diagnostic Imaging in Wentworthville (Cumberland practice) seeks a capable leader to head a patient-focused administration team within a modern imaging facility. You will lead and motivate staff, manage patient flow, referrals and debt, and work with Radiologists and clinical teams to maximise bookings and revenue.

The role emphasizes exceptional customer service, relationship building, and process optimisation in a fast-paced environment.