Strategic Major Accounts Partner

Rexel; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

SkillUp learning platform

Global business

Paid parental leave

Women in Rexel program

KUDO$ rewards platform

Job summary

Rexel Adelaide is seeking an experienced internal sales specialist to support major commercial customers and coordinate with Territory Sales Managers. You will be the branch contact for designated accounts, build relationships across electrical, data, and communications sectors, and prepare competitive quotes.

Join a high-performing team in a full-time role with occasional Saturday hours and overtime. You will drive sales, respond to inquiries quickly, and ensure orders progress to completion

Qualifications

• Demonstrated experience in sales, internal sales, account management or a customer-focused commercial role.
• Confident communicating with customers by phone, email and in person.
• Commercially minded, with a strong focus on achieving sales outcomes.
• Organised and able to manage multiple customer requests, quotes and orders.
• Responsive, proactive and committed to following through on customer requirements.
• Customer-focused, with a genuine desire to deliver an exceptional experience.
• A team player who enjoys working collaboratively in a busy environment.
• Motivated to learn and develop your product and industry knowledge.

Responsibilities

• Acting as the key branch contact for designated major accounts and supporting the TSMs who manage those relationships.
• Building and maintaining strong relationships with commercial customers across the electrical and data and communications sectors.
• Preparing accurate and competitive quotes in a timely manner.
• Processing customer orders and ensuring they are managed through to completion.
• Responding to customer enquiries via phone, email and other communication channels.
• Providing product information, availability, pricing and order updates.
• Following up quotes and identifying opportunities to convert enquiries into sales.
• Managing customer expectations and resolving issues professionally and promptly.
• Maintaining accurate customer and sales information in relevant systems (PRONTO).
• Providing exceptional customer service and a high level of account support.
• Contributing to a positive, collaborative and safety-focused branch culture.

Skills

Sales experience

Account management

Customer communication

Organised

Tools

PRONTO

Job description

Rexel Adelaide is seeking an experienced internal sales specialist to support major commercial customers and coordinate with Territory Sales Managers. You will be the branch contact for designated accounts, build relationships across electrical, data, and communications sectors, and prepare competitive quotes.

Join a high-performing team in a full-time role with occasional Saturday hours and overtime. You will drive sales, respond to inquiries quickly, and ensure orders progress to completion