Strategic Key Account Manager - Hygiene (Sydney)

Rentokil Initial; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Rentokil Initial Hygiene in Sydney is seeking an experienced Key Account Manager to join our dynamic team. You will manage an assigned customer base, drive sales, and maintain strong relationships with stakeholders within the business services sector.

You will conduct site audits, develop tailored proposals, coordinate with operations, and ensure service delivery meets expectations while hitting retention and revenue targets.

Qualifications

• Previous experience in a similar role.
• Ability to balance required field activity whilst meeting client timelines.
• Strong selling and negotiating skills.
• Versatility to build rapport with stakeholders at all levels.
• Excellent organisational and time management skills.
• Excellent communication skills, both written and verbal.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage our existing client base and analysing their needs to increase sales
• Conducting site audits to ensure everything is operating as expected on-site
• Develop and maintain strategic business relationships with customer base within major accounts
• Develop proposals appropriate to customers' needs, including product, service and cost options
• Facilitate the resolution of any operational and accounts issues by actively resolving all first-line queries and escalating where required
• Document all customer contact information into company systems and applications
• Monitor competitor and market activity, reporting significant developments to management and monitor market trends through personal contact with customers

Skills

Key account management

Sales

Negotiation

Communication

Relationship building

Time management

Organizational skills

Multitasking

Job description

Rentokil Initial Hygiene in Sydney is seeking an experienced Key Account Manager to join our dynamic team. You will manage an assigned customer base, drive sales, and maintain strong relationships with stakeholders within the business services sector.

You will conduct site audits, develop tailored proposals, coordinate with operations, and ensure service delivery meets expectations while hitting retention and revenue targets.