Strategic Key Account Manager

Blackbook Recruitment; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Superannuation

Car Allowance

Bonus

Job summary

An established industry player is seeking a Strategic Key Account Manager to oversee key healthcare accounts. In this dynamic role, you'll manage relationships across multiple sites, collaborating with internal teams to enhance service delivery and drive strategic improvements. Your expertise in account management within the transport sector will be crucial as you analyze customer needs and propose innovative solutions. This is an exciting opportunity to make a significant impact in a rapidly growing organization that values your contributions and offers a competitive salary package.

Qualifications

• 5+ years of account management experience in the transport industry.
• Experience with complex, multi-site clients and continuous improvement initiatives.

Responsibilities

• Manage key healthcare clientele across multiple sites.
• Develop relationships and optimize service delivery through strategic advice.

Skills

Account Management

Customer Relationship Management

Strategic Improvement

Detail Orientation

Multi-tasking

Job description

Strategic Key Account Manager (BB-007818)

Location: Melbourne, Australia
Sector: Sales
Salary: $120,000.00 to $150,000.00 per annum
Benefits: Super + Car allowance + Bonus

Our client is a rapidly expanding and well-established Australian Transportation Provider focusing on road solutions. They are actively seeking an experienced Strategic Account Manager to handle one of their largest key healthcare accounts.

The Role:

• Management of a key healthcare clientele nationally across their 8 sites.
• Develop business relationships at all levels of customer & related stakeholders.
• Cross-collaboration with internal teams to improve service delivery and operational transparency.
• Continuously review and analyze customer usage to optimize delivery, provide strategic improvement advice, and identify opportunities that enhance customer value.
• Maintain accurate customer records, including meeting notes, actions, and commitments, to ensure effective data management and reporting.
• Stay informed on industry & client news and proactively propose strategic improvements to keep offerings ahead of the curve.

Requirements:

• 5+ years account management experience within the transport industry.
• Must have experience handling complex, multi-site clients nationally.
• Thorough understanding of multi-service transportation processes (operational & commercial).
• Experience in continuous improvement & innovation initiatives across major accounts.
• Detail-oriented & a multi-tasker.

If you’re interested and match the above, please apply below or contact Matthew Neave from Blackbook Executive at [phone].