Strategic IT Business Analyst for Digital Transformation

YDU JC Air Cond & Ref Inc.- Dubai; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Johnson Controls is seeking an experienced IT Business Analyst to join our Sydney team. You will act as a key link between business stakeholders and IT, translating needs into innovative technology solutions and driving process improvements across the organisation.

Ideal candidates will have 7+ years in business analysis, strong ERP experience (Pronto, iScala, Epicor), and capabilities in SQL data analysis, requirements gathering, and stakeholder management.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, or related field.
• Minimum 7 years' experience in Business Analysis, Systems Analysis, or similar roles.
• Proven ability to gather requirements and translate complex business needs into practical technology solutions.
• Strong business process mapping, documentation, and stakeholder management skills.
• Experience working with ERP platforms and business processes (essential), including Pronto, iScala, Epicor; SQL data analysis.

Responsibilities

• Bridge business stakeholders and IT teams to translate requirements into tech solutions.
• Document business requirements and functional specifications.
• Lead discovery sessions, workshops, and interviews.
• Map current and future-state business processes and workflows.
• Support UAT and deployment of solutions; contribute to change management and training.

Skills

Requirements gathering

Process mapping

Stakeholder management

Agile delivery

SQL data analysis

ERP knowledge

Communication skills

Education

Bachelor's degree in Information Technology, Computer Science, Business

Tools

Pronto

iScala

Epicor

Power BI

Cognos

Job description

Johnson Controls is seeking an experienced IT Business Analyst to join our Sydney team. You will act as a key link between business stakeholders and IT, translating needs into innovative technology solutions and driving process improvements across the organisation.

Ideal candidates will have 7+ years in business analysis, strong ERP experience (Pronto, iScala, Epicor), and capabilities in SQL data analysis, requirements gathering, and stakeholder management.