Strategic IT Account Manager (Hybrid, Sydney)

Info-Tech Research Group; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid schedule

Training and development funding

Employee scholarship program

Team events and travel incentives

Job summary

Info-Tech Research Group is seeking an Account Manager to manage a book of business, deliver high-quality service, and drive renewals and growth through cross-selling. You will handle inbound requests, prepare for member interactions, and maintain CRM data with accuracy.

The role emphasizes strong communication, relationship building, and collaboration within a fast-paced IT advisory environment. Hybrid Sydney-based work arrangement is offered.

Qualifications

• University degree required.
• 5-7+ years frontline B2B sales experience.
• Experience in IT research/advisory market is a plus.
• Strong communication and collaboration skills.

Responsibilities

• Own account management conversations with stakeholders.
• Drive renewal and growth through cross-selling.
• Respond to inbound member requests and inquiries.
• Prepare and consolidate background information for interactions.
• Maintain accurate CRM data and account details.

Skills

Relationship Mgmt

Cross-selling

CRM Proficiency

Time Management

Active Listening

Multilingual

Education

University degree

Tools

CRM software

Job description

Info-Tech Research Group is seeking an Account Manager to manage a book of business, deliver high-quality service, and drive renewals and growth through cross-selling. You will handle inbound requests, prepare for member interactions, and maintain CRM data with accuracy.

The role emphasizes strong communication, relationship building, and collaboration within a fast-paced IT advisory environment. Hybrid Sydney-based work arrangement is offered.