Strategic Internal Communications Lead (Hybrid)

Techtronic Industries Australia & New Zealand; Melbourne; On-site; AUD 100,000 - 140,000; Full time

Job summary

ISS is seeking a Marketing and Internal Communications Lead in Melbourne to join our CBD team. You’ll work across internal comms and external marketing, shaping campaigns, leadership messaging and strengthening digital presence.

You’ll be hands-on creating content, managing digital and social campaigns, and supporting communications that build connection and momentum across the business.

Qualifications

• 5+ years in marketing and communications
• Experience in B2B or facilities environment desirable
• Strong writing and digital content skills
• Ability to manage multiple priorities and stakeholders
• Experience across campaigns and projects

Responsibilities

• Marketing campaigns — Develop campaigns aligned to business priorities
• Content creation/management — Oversee website, digital and social content
• Internal communication — Deliver leadership updates and organisational comms
• Case studies — Develop case studies, campaign content and exec messaging
• Bid support — Craft compelling narratives and collateral for bids

Skills

Content creation

Storytelling

Digital content

Job description

Marketing and Internal Communications Lead

Marketing and Internal Communications Lead

Our team is growing and we're looking for a Marketing and Internal Communications Lead to join us in our Melbourne CBD office.

Working closely with our marketing and communications team, you’ll contribute across both internal communication and external marketing. Bringing campaigns to life, supporting leadership communication and organisational initiatives, and strengthening how we show up across our digital channels including web, social media and campaign activity.

You will help shape campaign or positioning work, contributing to brand initiatives or improving our digital presence. Other days you’ll be hands‑on creating content, managing digital and social campaigns, or supporting communications that build connection, confidence and momentum across the business.

Key Responsibilities

• Marketing campaigns — Develop campaigns aligned to business priorities
• Content creation/management — Oversee website, digital and social content
• Internal communication — Deliver leadership updates and organisational comms
• Case studies — Develop case studies, campaign content and exec messaging
• Bid support — Craft compelling narratives and collateral for bids

What We’re Looking For

• 5 years’ experience across marketing and communications
• Experience with B2B or Facilities management would be highly desirable
• Strong writing, digital content and storytelling capability
• Stakeholder confidence across diverse business areas
• Strategic + hands‑on balance
• Campaign and project delivery experience
• Organisational skills with ability to juggle competing priorities
• Experience in complex or multi‑site environments is helpful but not essential

Why ISS?

At ISS, we’re a global organisation powered by people. You’ll join a supportive and purpose-driven team committed to delivering meaningful work that shapes culture, enhances client partnerships and celebrates the people who bring workplaces to life.

Ready to make an impact?

If you’re someone who is curious, collaborative and adaptable, enjoys working across both marketing and communications — we’d love to hear from you.

Diversity & Inclusion

ISS is committed to creating a culture that values inclusion and diversity, where all people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, People with disability, People from culturally and linguistically diverse backgrounds, Members of the LGBTIQA+ community.

We are an ethical employer, recognised for fair pay, safe workplaces, and strong values.