Strategic ICT Change & Communications Analyst (Hybrid)

Department: Change and Transformation; Sydney; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Hybrid work

Annual leave loading

Superannuation

Job summary

NSW Trustee and Guardian in Sydney is seeking an ICT Change and Communications Analyst to lead the change and communications strategies for major initiatives. The role is full-time, permanent, with a hybrid work arrangement and base salary in the Clerk Grade 7/8 range.

You will design and deliver change activities, engage stakeholders, update intranet content, monitor trends, and ensure compliance with privacy and ethical standards.

Qualifications

• Experience in change and communications aspects of projects, including stakeholder and impact assessment, engagement, communication, training, support, and business readiness to embed the required business change.

Responsibilities

• Design, develop and deliver multifaceted change and communications activities to support NSWTG’s priorities and to communicate critical messages relating to initiatives and service delivery.
• Assist in implementing change and communications aspects of projects, including stakeholder and impact assessment, engagement, communication, training, support, and business readiness to embed the required business change.
• Consult and liaise with key stakeholders, business sponsors, and project partners to ensure their needs are incorporated in change, communication, and engagement strategies and plans.
• Undertake analysis and review of change and communications tactics and strategies to determine outcomes of specific initiatives to aid future planning and activity.
• Evaluate, update and create information for the agency’s Intranet pages to keep the stakeholders up to date with committed and inflight initiatives and provide comprehensive information with respect to operations and services.
• Monitor and review trends and issues to identify target audiences and provide advice on strategies to underpin best practice strategies for change and communications development.
• Ensure compliance in regard to confidentiality, inclusion, ethical practices and privacy, and relevant legislation is maintained in the delivery of change and communications activities.

Skills

Change management

Stakeholder engagement

Communication skills

Relationship building

Job description

NSW Trustee and Guardian in Sydney is seeking an ICT Change and Communications Analyst to lead the change and communications strategies for major initiatives. The role is full-time, permanent, with a hybrid work arrangement and base salary in the Clerk Grade 7/8 range.

You will design and deliver change activities, engage stakeholders, update intranet content, monitor trends, and ensure compliance with privacy and ethical standards.