Change Communications Lead

RGP Corporation; Canberra; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

RGP Corporation in Canberra is seeking a Change Analyst to drive the change activities on an Australian Government technology program. You will translate change strategy into impact assessments, readiness data, and adoption reporting while coordinating with the project team.

You will perform change-impact assessments, stakeholder analysis and engagement planning, and support leadership messaging. A Baseline/NV1/NV2 clearance and Canberra hybrid work setup are required.

Qualifications

• Australian citizenship and an active Australian Government security clearance (Baseline, NV1 or NV2)
• Available to work on a hybrid set up in Canberra
• Change analyst, coordinator or communications and engagement experience on an Australian Government program
• Personal delivery of change-impact assessments, stakeholder analysis, readiness assessments and communications
• Experience supporting technology change such as AI, ServiceNow, ERP, cloud, cyber or digital transformation
• Experience engaging SES sponsors, operational leaders and frontline employees
• Working knowledge of Prosci / ADKAR, APMG, Agile Change or an equivalent methodology
• Familiarity with the APS Change Framework
• Experience measuring communications reach, understanding and adoption

Responsibilities

• Prepare and maintain change-impact assessments and change registers
• Run stakeholder analysis and deliver the stakeholder engagement and communications plan
• Prepare sponsor and leadership messaging and engage operational leaders and frontline employees
• Run readiness surveys, analyse the results and report on resistance and change fatigue
• Coordinate change activities and the change calendar across the program, and adjust communications from feedback
• Track and report adoption measures and support the transition into business as usual

Skills

Change management

Stakeholder analysis

Communications planning

Engagement experience

Job description

You will be the engine room of a change team on an Australian Government technology or transformation program, turning change strategy into impact assessments, readiness data, communications and adoption reporting.

Key responsibilities

Prepare and maintain change-impact assessments and change registers

Run stakeholder analysis and deliver the stakeholder engagement and communications plan

Prepare sponsor and leadership messaging and engage operational leaders and frontline employees

Run readiness surveys, analyse the results and report on resistance and change fatigue

Coordinate change activities and the change calendar across the program, and adjust communications from feedback

Track and report adoption measures and support the transition into business as usual

About you

Australian citizenship and an active Australian Government security clearance (Baseline, NV1 or NV2)

Available to work on a hybrid set up in Canberra

Change analyst, coordinator or communications and engagement experience on an Australian Government program

Personal delivery of change-impact assessments, stakeholder analysis, readiness assessments and communications

Experience supporting technology change such as AI, ServiceNow, ERP, cloud, cyber or digital transformation

Experience engaging SES sponsors, operational leaders and frontline employees

Working knowledge of Prosci / ADKAR, APMG, Agile Change or an equivalent methodology

Familiarity with the APS Change Framework

Experience measuring communications reach, understanding and adoption