Strategic Enterprise Account Exec — AI Service Cloud

Salesforce

Sydney

On-site

AUD 120,000 - 170,000

Full time

14 days+

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Job summary

Salesforce Australia is seeking a Service Cloud Account Executive to partner with enterprise customers, driving adoption of AI-powered service solutions like Agentforce. You will manage existing accounts and hunt for new logos, delivering strategic, outcomes-based selling across a large enterprise territory.

You should bring 5+ years selling technology solutions, a proven quota record, and strong cross-functional collaboration skills to the role.

Qualifications

5+ years of experience selling technology solutions, especially in Customer Service or CX.
Track record of meeting or exceeding quotas.
Strong consultative selling skills across complex deals.
Experience with SaaS and software sales.
Ability to work cross-functionally in enterprise environments.
Familiarity with CRM platforms; Salesforce experience is a bonus.

Responsibilities

Build and execute a Service Cloud sales strategy across your enterprise territory.
Act as a trusted advisor to customers, understanding their service and CX challenges.
Drive revenue growth by expanding within existing accounts and acquiring new logos.
Evangelise AI-powered service solutions, including Agentforce, to transform customer support.
Run full sales cycles: prospecting, discovery, design, negotiation, close.
Exceed annual quota through a consultative, outcome-led approach.