Strategic Contract Performance Manager — Health Services

Eastern Health; Melbourne; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

5 weeks annual leave + monthly day off

Free onsite parking

Career development opportunities

Wellbeing programs

Job summary

Eastern Health is seeking a Contract Performance Manager to lead the commercial management of high-value contracts across its expansive health network in Melbourne. The role partners with Contracts & Tenders to drive performance, manage risk and deliver measurable value across clinical and non-clinical portfolios.

The position requires building strong supplier relationships, establishing governance and KPI frameworks, and providing expert contract management guidance to support strategic

Qualifications

• Demonstrated experience managing high-value, high-risk or complex commercial contracts across the contract lifecycle.
• Proven experience in supplier performance management with KPIs, SLAs, governance forums and corrective action plans.
• Strong commercial acumen including contract interpretation, financial and pricing analysis, negotiation and value optimisation.

Responsibilities

• Lead the performance management of strategic and high-value supplier contracts to maximise value, manage risk and drive continuous improvement.
• Partner with stakeholders to establish contract performance frameworks, KPIs and governance.
• Build productive supplier relationships and facilitate performance review meetings to ensure contractual obligations are met.
• Identify, monitor and mitigate commercial, operational and compliance risks across the contract portfolio.
• Provide expert contract management advice to support informed decision-making and strengthen organisational outcomes.

Skills

High-value contracts

KPIs & SLAs

Commercial acumen

Stakeholder engagement

Data analysis

Contract performance

Negotiation

Governance

Problem solving

Education

Procurement/supply chain related degree

Law/commercial/commerce background

CIPS/MCIPS or equivalent

Tools

Microsoft Excel

Power BI

ERP systems

Job description

Eastern Health is seeking a Contract Performance Manager to lead the commercial management of high-value contracts across its expansive health network in Melbourne. The role partners with Contracts & Tenders to drive performance, manage risk and deliver measurable value across clinical and non-clinical portfolios.

The position requires building strong supplier relationships, establishing governance and KPI frameworks, and providing expert contract management guidance to support strategic